Practically insistent staff and services. From the photos on ******* it looked like an idyllic hotel with a mountain or castle view. Our room was 1 meter from the car park with a view of the same. No room change despite our requests as we arrived after 6.00 pm as the reception closes and we no longer receive any type of assistance.
Old room, dusty carpet and there wasn't even a privacy curtain on the window, so the choice was to stay in the dark or be exposed to parked cars and nearby houses.
Very superficial and insufficient cleaning of the room as well as a very noisy fridge that made it impossible to sleep at night.
The positive note is the beautiful area in which the hotel is located which will definitely make me return to these places but not to this hotel.
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