Arusha Serena Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Arusha
Arusha Serena Hotel
No.6 of 4-Star Select Hotels in Arusha
Tengeru Rd, Arusha, Tanzania
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Highlights
Free parking
Delicious breakfast
Ideal location
Lots to doAmenities
Hiking
Massage Room
Private parkingFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
Located in Arusha, Arusha Serena Hotel is connected to the convention center, within a 15-minute drive of Lake Duluti and Arusha Golf Course. This family-friendly hotel is 8 mi (12.8 km) from Arusha Clock Tower and 8.3 mi (13.3 km) from Maasai Market and Curios Crafts.
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8.9/10
Very GoodCleanliness9.0
Amenities8.9
Location9.0
Service8.9
All 63 reviews
Surroundings
Airport: Arusha Airport
(21.8 km)
Airport: Kilimanjaro International Airport
(39.3 km)
Landmarks: Arusha Serena Hotel
(<100m)
Landmarks: Lake Duluti
(830m)
Landmarks: Patandi Parish
(1.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Room
1 King bed or 2 Single bed or 3 Single bed
Has window
Non-smoking
Balcony
Check Availability
Guest Reviews
8.9/10
Very Good
63 reviews
Verified Reviews- Cleanliness9
- Amenities8.9
- Location9
- Service8.9
Average for similar properties in Arusha
AI Summary
Arusha Serena provides rich breakfast and exceptional hospitality. The spacious, well-appointed rooms offer a tranquil stay. Its convenient location and cleanliness receive consistent praise.
TIGERLIBO
June 5, 2023
The price is so high!
Luis 🇵🇹
April 29, 2024
This hotel is really good! The room is clean and tidy, with complete facilities and comfortable living. In terms of service, the staff are very enthusiastic and have a very good attitude, making people feel like they are back home. The breakfast is also rich and delicious. The surrounding transportation is also convenient. Overall, I am very satisfied with this accommodation experience and will choose here next time!
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Anonymous User
May 4, 2024
The room was clean and tidy!
Original TextTranslation provided by Google
Guest User
February 14, 2025
房間正常，院落真好
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Kirsten M
February 28, 2025
We stayed two nights upon arrival in Tanzania to get our bearings before heading out on safari. We were warmly greeted late at night and offered dinner. The next day we chose from several activities around the beautiful campus. The food was delicious and the service impeccable. I am especially grateful for the staff who found my passport that I had forgotten in my room. They tracked me down and returned it to me. I would love to return someday!
Wanderer66673510053
February 24, 2025
Terrible place. First, You should have double lock in your room otherwise hotel staff could come in to the room late night. Second, Front of my room, all collected dishes from room services are there without cleaning. Third the beeping sounds have bothered us to sleep. Do not come this hotel. Not safe, dirty. I have good experience of other Serena lodge except this one.
wendyhK5661JP
February 1, 2025
I had the great fortune of having a tour of the Arusha Serena Lodge gardens by Pray, one of the gardeners there. He was incredibly knowledgeable and kind, and answered ALL of my questions with patience and detail. He is passionate about his work; the beauty of the grounds exemplifies his (and the other gardener’) dedication to the lodge’s flora.
TomRolfe700
January 24, 2025
The hotel is very nice with large open spaces, good sized rooms and a range of facilities. But what makes this accommodation special is the staff. We had a brilliant stay which was highlighted by many friendly helpful conversations with the staff. One outstanding member of the extended team is Alan who took my wife and I on a private guided walk around Lake Duluti. I highly recommend everyone take this walk with Alan. We learned about the history of the local area and saw many of the animals you can find near the lake.
Services & Amenities
Most popular business facilities
Hiking
Massage Room
Private parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Airport drop-off
Additional charge
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Playground
Free
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Multi-Function Room
Front Desk Services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
Kiswahili
Food & Drink
Bar
Lobby Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Room Service
Public Areas
Barbecue
Additional charge
Garden
Smoking Area
Health & Wellness
Massage Room
Kayaking
Off-site
Mountain Biking
Off-site
Hiking
Beauty and Makeup
Activities
Eco Tours
Off-site
Game Room
Cleaning Services
Clothes Dryer
Clothes Steamer
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Children's Playground
Free
Babysitting Services
Additional charge
Safety & Security
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 11:00
Check-out: 10:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free Extra cot: Free |
Children 3 years old | Free |
Children 4–12 years old | 50% of room rate per person per night |
Children 13 years old and over | 75% of room rate per person per night |
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 19
Located in Arusha, Arusha Serena Hotel is connected to the convention center, within a 15-minute drive of Lake Duluti and Arusha Golf Course. This family-friendly hotel is 8 mi (12.8 km) from Arusha Clock Tower and 8.3 mi (13.3 km) from Maasai Market and Curios Crafts.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
At Arusha Serena Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 42 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
At Arusha Serena Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 42 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.