View our top-rated 4 Stars hotels in Arona for your utmost comfort and convenience

Top rated hotels in Arona

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Hotel Atlantic
3.7/546 Reviews
This is a no-frills hotel, but well-located & friendly staff. We got a king bed, lake view room for €105. Booked on arrival as the hotel we previously booked apparently shut down & didn’t bother to let us know. Breakfast included which was nice, but not great. Lots of cereal & pastry options, but when I asked for the meat & cheese they were not generous. Tiny amount of mortadella & one slice of salami to go with 4 small pieces of cheese. Overall would stay again, but would check out other hotels in the area first.
Hotel Concorde
3.7/561 Reviews
The breakfast experience makes for a bad start to the day. One coffee machine which is also the only source of hot water, so every morning every guest, queue's for approximately 20 minutes just to get a cup of tea or coffee. One morning one of the staff asked people in the queue if they were having tea as she could get them a tea pot of hot water for their table, which of course makes sense and was really appreciated by everyone in the queue, however this morning when I asked one of the staff could I have a pot of hot water she gave me an unhappy stare, and left only to return with an empty pot. I was confused, which was apparent, at which point she realised what I had asked for, and said out loud in Italian ”oh she expects me to fill it FOR her”, apparently judging me for not wanting to join the 20 minute morning misery line. She didn't realise of course, that my Italian partner was standing right beside me, and understood what she had said (in front of all the other guests). He immediately complained to one of the other ladies, who is lovely, and she was very kind and got some hot water from the kitchen. It was so uncomfortable however and I was embarrassed. If my partner hadn't been there I would have been the butt of this woman's joke, all for asking for just one small thing. Advice for management: COVID has clearly put things under pressure for the team, which is nobody's fault. If you source a second hot water dispenser you will cut the morning queue down quite quickly and all the guests will thank you for it. Because the rooms are a bit dated, bed's uncomfortable, and aircon extremely loud, the one thing that needs to be exceptional is service. I was really embarrassed by my experience this morning. My most basic expectation from a hotel is to be able to easily access a cup of tea or coffee in the morning, and I don't expect someone to try and humiliate me with my morning cup of tea

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Local Travel Info

Highest PriceNZD 586
Lowest PriceNZD 103
Number of Reviews111
Number of Hotels10
Average Price (Weekdays)NZD 313
Average Price (Weekends)NZD 330