Guest User
February 27, 2023
We were 2 days without hot water in the shower, 1 day without cleaning service in the room, very annoying noise from the avenue, windows without thermopanel, they do not insulate from noise, the solution they give is to put earplugs in them!! They rent the rooms for parties, last night it was impossible to sleep until dawn, screams, loud music in the front room, uncontrolled people shouting drunks, lack of security guards to do something, I think the main problem is the lack of management present to control, either they cut the rates by half or they solve the problems, but as they are now it is impossible to recommend it. Summary very bad experience, despite the staff's willingness to listen, but with zero possibility of resolving. I don't expect typical answers, just that they fix the problems
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