Debora C
May 19, 2024
Carlos's commitment as the hotel manager is reflected in the entire team. His attention to every detail ensures that guests' needs are always met. He is always available to help guests, showcasing his dedication and professionalism. Francisco at the reception was extremely welcoming and friendly. He gave us the best advice to make the most of our time in Búzios, ensuring that every moment was unforgettable. Any need we had was promptly addressed with a smile. He is undoubtedly a great member of the LATITUD HOTELES team. The breakfasts were unforgettable moments, with excellent service and delicious food. The cleanliness and quality of the kitchen were exceptional. We want to highlight Gabriela's attention, whose care every morning made us feel at home; we will miss her. We also want to mention Juliana, who was always attentive to ensure that nothing was missing at breakfast, making sure everything was perfect.