Ibis Styles Arlon Porte du Luxembourg

Very good location on our route. Great to have a restaurant for an evening meal after a days travelling. Food was very good. Thank you.

Disappointed our room felt slightly damp and there was an unpleasant smell, the wall under the window had been repaired but still needed painting. Good points were the staff in the restaurant for our Dinner were great and the food also OK, a good selection for breakfast .

Our group of 28 students and professors arrived after a long bus ride from Normandy and a couple of hours in Bastogne. Tired and hungry, we arrived at Arlon and were greeted warmly. My room was well-appointed, comfortable, and extra clean. The bed was like being at home. We had dinner at the hotel, and it was very good. Baked chicken fillet, croustillant et sauce champignons, and a brownie for dessert were excellent. Breakfast the next morning had several options of cereals, breads, fruit, yogurts, as well as the usual breakfast meats and eggs. Several of the students wanted to stay another day or two. I would have joined them.

I had not stayed at this hotel before. Arrival immediately brought anxiety. Instead of the tranquil green environment on the hotel’s website photograph I encountered the exterior building in major works turmoil. Few parking spaces were a available close to hotel because of the hotel expansion works. I had pre-booked a superior room, to find this very disappointing. A view from the room window was of a pile of earthwork (see photos). In the room, the fridge didn’t work, neither the hairdryer - but a back-up one was found in the room, and the modern open-plan room was not at practical nor welcoming. On the positive side a good value and enjoyable dinner and breakfast. Helpful staff. A spacious room. The hotel has an excellent situation for joining Arlon’s autoroute system. However, I will be writing to ACCOR /ALL to request compensation for what I believe is the below-standard accommodation.