Trip.com
Hotels
Arlington Hotels
Arlington DoubleTree by Hilton Hotels

Popular DoubleTree by Hilton Hotels in Arlington

Recommended
Price
Star Rating
Guest Rating
Distance

Top rated hotels in Arlington

DoubleTree by Hilton Washington DC – Crystal City

DoubleTree by Hilton Washington DC – Crystal City

4.1/5117 Reviews
Crystal City
My family and I recently stayed at the Double Tree By Hilton-Washington DC/Crystal City. I paid a Military Family Rate (listed below) for 2 nights totaling $468.79, and I was expecting for the rate to include complimentary breakfast. Upon arriving to the hotel we were not given breakfast vouchers which was disappointing as I had my family with me and I could not accommodate them with that. In addition, I was trying to get information as to why we weren’t given vouchers and I was given ridiculous information. The customer service representatives at the front desk were not helpful at all. One female lied to me about the breakfast buffet only being $10.00 a person ( I spoke to this female 04-14-23 at around 8pm). I spoke to another female who could not even point to me where it says the rate does not include breakfast (04-15-23 at 7:30am). I believed the female that told me that buffet was $10.00 a person a day prior and I went ahead and took my family to the buffet. When arriving to the buffet we found out that it wasn’t not $10.00 a person, but rather $28.00 a person! For the amount we paid for two nights I would think a breakfast vouchers would be included. I believe it was highly disrespectful, especially for it being a MILITARY FAMILY rate. This was never explained to us or listed anywhere for this rate to not include breakfast so it was in our understanding breakfast would be included. I could not find it anywhere where breakfast is not included and neither the customer service representatives could not show me where it says that. . I am not sure if we were mistreated, discriminated against, or our military service is not something that is respected around here. And it being Washington DC I would think that military services are appreciated.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.