Aparthotel Sant Andreu

Very good customer service, the staff couldn’t do enough for you. The rooms where spacious and had everything needed for a weeks stay The sauna and jacuzzi was a lovely addition once you come off the slopes. The price of the drinks in the restaurant where very cheap compared to other restaurants in Andorra.

Arriving at the aparthotel, we were mesmerised by the beautiful scenery of the majestic mountains. Upon entering the hotel, there is a beautiful smell of cleanliness and baked delicacies (since we arrived in the morning). The apartment was very clean, having every possible commodity. Considering there were pets in other rooms, we never heard any barking. There is also a trampoline and small swings for children to enjoy. The spa is very pleasant, especially after a day of skiing. The staff always approached us with a warm smile and helpfulness. The breakfast is delicious, with different choices of juices, hot beverages, cereal, yoghurt, baked delicicassents, ham and cheese and bread. Parking was also provided by the hotel in their own area just adjacent to the aparthotel. Having the commodities of microwave and stove it is ideal with children who would want to eat or cook a snack. The cable car to go up to the mountains is also close by and if you don't feel like using your car to go or walking there is also a free bus. We highly recommend it and definitely will revisit when going to Andorra.

We stayed for 3 nights in a 1-bedroom apartment with balcony. It was warm, comfortable (especially the huge bed) and well equipped if there for a longer stay. At €5 a head, we opted to have breakfast everyday, a bargain for fresh coffee and a cold buffet choices. We also enjoyed a glass or two of wine in the bar before heading into town for dinner, chatting with the friendly staff who spoke english and french. It's a 4-500m walk downhill to the gondola in the morning which might be a struggle if you are herding small children too. You can avoid an uphill walk in the afternoon by returning by the chairlift which is above the hotel, for a similar distance walk downhill. We didn't try out the spa facilities, but these could be booked for a private 45-minute slot on a sheet in the breakfast room. Its a really lovely friendly place, with great apartments but all the benefits of a hotel. The thing that really makes it stand out is the helpfulness of the staff. They were helpful with tips all through our stay but really saved us on our last morning. After -15 degrees temperature overnight, our car battery failed, and one of the staff rushed home to get jump leads and got our car started. Thank you Alberto!! We will be back for more later in the winter, and also in the summer months to investigate some of the Arinsal hiking and biking trails.