Novotel Arica

Jätte fint service och en underbar personal .alltid vänliga och hjälpsamma. Fint utsikt och rent i rummet.

Good customer service from Natalia in reception. I had a tour early morning and couldn't get breakfast but she told me to get a breakfast box as it is the policy. Unfortunately, for dietary reasons what was offered the next morning was not ideal. She then told me to go to breakfast and get what would be there as well as a hot milk /coffee from the coffee machine or even buy a capuccino, latte from the waiter. However, to my surprise, the next morning, a waiter called Alfredo, was so rigid and not flexible at all. I arrived 15 minutes before breakfast and refused to serve me any hot drink. For someone who stayed 3 days, a bit of flexibility would have been welcome. Alfredo, you let NOVOTEL down.

The Kitchen Staff were amazing! Especially Alfredo and Christobal! They worked really hard to make sure that we had a great meal every time we ate, and everything was absolutely delicious! Definitely recommend this place.

El Gallo Cojo, the hotel restaurant for the Novotel in Arica Chile, provides a solid breakfast buffet. Lots of variety; meats, cheeses, yoghurts, cereals, breads, rotating chaffing dish items, and fresh waffles. Plus you can enjoy your food and coffee by the pool. Great start before exploring the City of the Eternal Spring! Alfredo Rosales, our server, was fantastic! Will definitely come again, since we are here a few more days.

Best hotel in chile, Christopher and Edward were great and, Eddie, are great servers. Best cake in the world, chocolate cake is so good

If you are looking for a hotel in Arica, look no further. This is quite simply the best. Best service, best rooms, best food. They are exceptional in everything they do.