Aenos Hotel

Definitely give this hotel a miss. The room was very small but the en-suite was miniscule, never seen such a small one, no storage or stool. There were only six hangers, for a double room!! No mirror in the bedroom and a hairdryer that wouldn't plug in, in the bathroom, difficult to dry your hair when you can't see what your doing. The safe was that high you needed a step ladder to reach it. The breakfast was adequate but mostly cold and the staff need to go on a customer service course, they stood around talking or on their phones whilst dirty plates stayed on the tables. No guidance as to where to get anything, including cutlery & napkins, no they weren't on the tables.

We were very disappointed with our recent 1 night stay at this hotel. We booked a classic room promising personal concierge service, early/late check in, and welcome treat. The initial receptionist ( lady with long dark hair) was lovely and helpful and promised our room would be ready for 1pm -- we had to wait until nearly 2pm for the room. We didnt receive a welcome treat (or was that meant to be the 'welcome drink' that we did get) and we saw no sign of our personal concierge. The room was comfortable enough - it was small though and the balcony was tiny (although it had a lovely view over the main town square). There was no hairdryer in the room -- we mentioned this to reception and the male receptionist was a bit offhand and advised we ahould have called him and he would have made a hairdryer available ---- well the cleaner should have checked that the room had the hairdryer in the allocated wardrobe drawer before declaring that the room was ready for us! We were disappointed that there was no coffee/tea making facilities in the room -- although to be fair the availability of these facilities was not included in the room description. The safety deposit box was completely out of reach on top of the built in wardrobe -- useless......I mentioned this to the male receptionist, who suggested we should 'climb' (presumably using the single cfhair in the room) to get access!). Not wonderful health and safety!!! There were 3 steps by the main entrance to the hotel - this made it difficult for anybody with large suitcases......there appeared to be no 'accessible' hotel entrance. Breakfast was just about acceptable -- usual half cold bacon, cocktail sausages and eggs in buffet style and continental choices (cold meats, cheese etc). Nice pastries and the coffee was remarkably good coming from a machine! All in all -- disappointing for the money we paid. This was our second visit to this hotel --- we probably would stay there again if only for its location in Argostoli.