Balneario de Archena - Hotel Termas

For several months we had planned a three night mini break to this Hotel in Spain and had travelled all the way from the UK for what we had hoped Would be a special experience. An opportunity for us to have a restful break with one another. All details had been planned out as best as possible remotely. On arrival at the airport, there was only one taxi waiting for us arranged by the hotel instead of a minibus.This led to half an hour of stress whilst tired and with language challenges trying to organise everything upon landing and the group arriving delayed and separately from one another. The hotel just charged us for one taxi as a result of their error and inconvenience since after-all, we had booked just one vehicle. The hotel itself is remote and as peaceful as you would hope for a relaxing break. There are a collection of historical buildings, many that have kept the architecture and style as they would have had many years ago and this gave to the character of the establishment. The arrival was basic and efficient from reception. There is only one restaurant on site. It has no ambience, so we only dined here for one evening. The menu was limited and it didn’t open until late. There is no hotel bar. The rooms are small and basic with mahogany wood style decoration so quite dark. The bathroom is dated and in need of decoration. The facilities are limited, so I would say basic with no frills at all. The air conditioning is quite noisy and not very efficient. We loved the spa itself a 7 min walk from the hotel through the complex. Everyone walks around in dressing gowns and slippers in the day. We were told on arrival by reception that these would not be changed during our stay. Lovely extensive outdoor pool area with various zones with jets and bubbles – quieter in the mornings and can get busy in the afternoons with families. Top Tip – take your own swim cap or you will need to pay €6 for a cap as caps are compulsory. The indoor circuit was a fun experience, not too busy as the numbers are staggered and this made for a relaxing calmer time. We really enjoyed this. I had a couple of treatments, a facial which was lovely and a full body massage. Top Tip, I wasn’t expecting for my towel to be removed from covering my breasts during the massage whilst laying in my back, you may wish to explain this in advance or wear a top if you don’t want the surprise! We dined and had drinks in a couple of other locations around the complex. The prices were reasonable, and the food was ok, not special. A shame that the all day snack bar by the main pools only did really unhealthy options like pizza. Fresh salads, fruit platters or light wraps might be a nice snack option for a place of wellness. In addition, water fountains should be available all around the complex. I most likely would have rated this stay overall as a three. However, I had a personal item of clothing taken from our room on my last full day and my room mate also had an accessory

Myself and a group of friends stayed at the Termas Hotel at Balneario de Archena in June this year 2023. While we had a thoroughly enjoyable few days at the spa, which is beautifully situated and a great facility, we were shocked to discover the disappearance of a number of items from two of our four rooms. We reported this to the hotel as soon as we realised the items had gone missing (which was shortly before our departure) and were initially encouraged by the action the hotel took at the time. We had expected the hotel to report back to us following their investigation. Sadly, and despite multiple emails asking the hotel to confirm the action that they would take, there was no acknowledgement from the hotel that the items had been taken, and no offer of compensation at all for the items - it seemed as if the view of the hotel was that if they did nothing, we would eventually stop emailing, and go away. Even writing to the Director of Operations asking for assistance in the matter had absolutely no effect at all. This could easily and quickly have been resolved by the hotel simply agreeing to replace the missing items. We did advise the hotel in our final email that we had resisted from posting any feedback of our trip on trip adviser, but as the hotel clearly have no intention of providing any compensation for the items missing, we feel we have no choice but to warn future guests that personal items may not be safe when left in your room. Posting this on Trip Adviser is not ‘blackmail’ as the hotel suggested in their reply to our last email, but simply the only course of action left to us - and a warning to future guests.

We stayed in The Hotel Termus and its a beautiful old historic building, lots of history about all three hotels and the church on sight. Would recommend booking the couples deal direct with the hotel as you got a lot more for your money, avoid the Spa in the morning it's very busy but after mid day it was perfect. We had the Archena massage which was the strangest massage we've had but it was so good! Great communication with Jessica regarding bookings and info. Breakfast was basic but adequate along with evening meal.

Our 3rd stay here when visiting Spain. We went up for 3 nights half board. So relaxing we arranged a late check out to 6pm before we headed back to our apartment. We love this place ❤️ . Spa is excellent, food excellent, chilled evening music and rooms are spot on. Ample parking.

The rooms are on the small side and have no coffee/tea making in the room. I had stayed there a few years ago and things have changed. Break was so-so and dinner had a very limited menu. Also the dinner restaurant didn’t open until 8:00pm. The spa no longer comes with the room you have to pay for a two hour window. It is definitely not a four star property. And they charge you for everything including parking.