Arbatax Park Resort - Ville del Parco

Arbatax Park is a somewhat difficult place to review. Some things were great. Some things were extremely frustrating. Our room was located at the top of the resort. A great view and loads of steps. It kept us fit. The room itself was fine although there were definite improvements that could have been made (one of the TVs didn't work and a light panel continually fell of the wall). The main complaint though was my sons were given a double bed. We asked for 2 single beds instead which we were assured was no problem at all. We were then told that they couldn't do this due to the type of bed frame (it was 2 single frames). Finally, after 5 days, 2 guys came to the room and managed to change the bed in 2 minutes. I have no idea why it took so long. Other things 1. The animal park is great. The kids loved it. 2. Beaches are also great as are the snorkeling opportunities. Make sure you bring your goggles or snorkels. 3 Lots of swimming pools to choose from including one we found by the playground near the animal park that was not mentioned to us and no one else was there (although there was plenty of lounges). So a secret swimming pool? 4. We found the staff to be great. Special mentions go to our cleaner (who gave us extra sheets every day for our boys so they could at least have separate covers), the tennis coach who was very helpful and friendly and also to the guy who took great photos of the family and was also extremely friendly whenever he saw us around). 5. The Monte Turri restaurant is fabulous if you want a change from the buffet (although booking another restaurant can be painful due to a lack of organisation between different hotels in the complex) 6. The L'Oleandro restaurant is not open (and I suspect hasn't been opened for a long time). This should be stated on the web site. It means quite along walk from the Ville del Parco rooms to the buffet (which was La Terezza) 7. Buffet food could definitely be better. 8. The layout and style of the resort is great. The paint is peeling etc bit it just makes it seem authentic. 9. Our kids also absolutely loved the resident rabbits that can be spotted around the grounds. In summary, this place could be amazing, but it's not. The organisation needs vast improvement. I suspect there are post covid financial problem. It will be interesting to see what it's like in a couple of years. Overall though we really enjoyed our stay despite a few very frustrating moments.

Great massage from all the Staff. Thank you Marco (Head of Spa & Massage) for the lovely Foot Massage. My wife & daughter had a superb whole body massage! And since we booked 10 days at the beautiful Cottage we enjoyed free Spa & cristal clear swimming pool with a great view!