Holiday Inn Express Pamplona

Holiday Inn Express Pamplona Reviews

Holiday Inn Express Pamplona

Area Comercial Galaria, C. R, 111, Aranguren, SpainView Hotel Details
Holiday Inn Express Pamplona
Holiday Inn Express PamplonaHoliday Inn Express PamplonaHoliday Inn Express Pamplona
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1 night

Holiday Inn Express Pamplona Guest Reviews

4.3/5
Very Good
52 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(52)
Positive reviews(49)
Reviews with photos/video(2)
Negative reviews(3)
Karen
Twin Room
Stayed in Feb 2024
Couples
2 Reviews
5.0
/5
Outstanding
Posted on Feb 15, 2024
Stayed here many times , always good value, excellent free breakfast with buttery croissants etc, shopping centre just across the road so many places to eat, recommend.
Guest User
Twin Room
Stayed in Oct 2022
Friends
1 Reviews
1.0
/5
Posted on Oct 12, 2022
I reached out to the motel on 9/15 to let them know that I had a family emergency and had to cut my trip short. My reservation was for 10/11. I gave more than 3 weeks notice. The motel let me know that they could not refund my pre-paid reservation. There is no excuse for this! Horrible customer service!
Cecilia Elizabeth
Double Room
Stayed in Feb 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Feb 11, 2024
Como siempre nos encanta volveremos
Translate
Guest User
Standard Room
Stayed in Jun 2023
Business travelers
2 Reviews
5.0
/5
Outstanding
Posted on Jun 26, 2023
房間挺好的,乾淨,也還比較安靜。含早餐真是太友好了…早上吃了麥片牛奶和麪包,出國在外,早餐真的是頭疼的事情。
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Paul
Stayed in Dec 2023
Couples
5.0
/5
Outstanding
Posted on Dec 9, 2023
The hotel was located next to a massive commercial centre. However, it proved to be a great location, accessible to all the retail stores. The hotel, itself, was a brilliant price, clean, great staff, accessible (free) parking, and a good continental breakfast.
Jane
Stayed in Aug 2023
Other
4.0
/5
Very Good
Posted on Aug 11, 2023
Staff was very friendly. I ask for hot water and they have provided me with a kettle. The hotel has a very warm and welcoming reception area. There are comfortable seating areas for work and social chats. The hotel is in a shopping estate behind Aldi with easy access to the motorway. It is easy to find although it is a bit far from the city centre. Parking on the hotel site is limited but there is ample parking in the nearby Aldi, literally opposite the hotel ground. Breakfast is good with fresh fruits. No hot food, even boiled eggs are cold from the fridge. For its price, it is good value for money.
Guest User
Stayed in Jan 2023
Other
0 Reviews
3.0
/5
Posted on Jan 31, 2023
Great value for money modern hotel in the shopping center quite a distance from from city centre. Good clean room, reception staff kind and helpful. Continental breakfast included. Free parking at hotel. Good quality and good price.
Response from Property: Hi aleksanders0386, I thank you for your stay and your comments. Holiday Inn Express & Suites Canton is one of our great locations that provide a quality stay in an environment of peace. I read your message and am sorry that your stay was less than perfect. I forwarded your comment to our managers and took action to prevent this from happening again. I invite you to visit us on your next travel adventure so you can experience our new offers. Great wishes, Oscar C. Case Manager IHGService
Amanda
Stayed in Jul 2023
Couples
5.0
/5
Outstanding
Posted on Jul 14, 2023
The staff were so friendly and helpful! The continental breakfast was amazing!! Close to the shopping Mall!! We would definitely recommend staying here to anyone!!
Guest User
Stayed in Jun 2023
Other
0 Reviews
3.0
/5
Posted on Jun 30, 2023
Lobby is nice, lots of parking on site. Located next to a shopping mall and supermarkets. However, the room itself is very clinical. Hairdryer didn't work and bed had no springs. Too uncomfortable to my liking. Breakfast is industrial but decent.
Response from Property: Good morning Patty Thank you very much for your review, that allow us to improve each day. We are very sorry that you did not like the decoration of our rooms. In the last reform, the decision was made to renew it for the most modern holiday inn express model and with calmer and more minimalist colors. Regarding the hairdryer, do not hesitate to contact reception whenever something does not work in the room. Maintenance could have gone to fix it and we also have hairdryers to borrow at reception. We hope to receive you on future occasions and we appreciate your loyalty. Best Regards
Verified traveler
Stayed in Jul 2023
Business travelers
5.0
/5
Outstanding
Posted on Jul 4, 2023
Excellent hotel comfort, service, friendly staff and the best breakfast anyone could wish for.
Luis
Stayed in May 2023
Other
5.0
/5
Outstanding
Posted on May 29, 2023
Great location, clean, large rooms, friendly staff. Free parking, free breakfast. Reasonable price,
Guest User
Stayed in Jan 2023
Other
0 Reviews
5.0
/5
Outstanding
Posted on Jan 31, 2023
We were staying overnight on our way from Belgiun to South of Spain. The hotel is easy to find. We were very warmly welcomed. Staff did not spare any effort to make us feel at ease. Parking facilities are adding to a general feeling of safety. Breakfast was nice with sufficient choice. Warmly recommended. Special attention for excellent service of staff member Myriam.
Guest User
Stayed in Jan 2023
Other
0 Reviews
5.0
/5
Outstanding
Posted on Jan 31, 2023
We were there for San Fermin. The owner/management of this hotel has gone above and beyond in making sure our experience was excellent. We had two rooms. Upon checking in they had a small souvenir gift for each of us which was much appreciated. They had a continental breakfast that opened at 5am to those of us attending the festival along with the normal buffet breakfast for those not attending. There was a bus to drive anyone wanting to go at 6:15am for a very nominal fee. I have been going to Pamplona for dozens of years and this was my first time to stay here. I couldn't have been happier. No other hotel is as thoughtful and generous as the Holiday Inn Express. We will be back.
Guest User
Stayed in Jan 2023
Family
0 Reviews
5.0
/5
Outstanding
Posted on Jan 31, 2023
Great value for money lovely modern hotel quite easy to get to a couple of miles from centre, free parking and breakfast included, good clean room great helpful staff location is set on an industrial estate so no great views breakfast was continental but was good this was our third hotel in as many days in as many countries and this was by far the best quality and best price
Alan
Stayed in Oct 2023
Couples
5.0
/5
Outstanding
Posted on Oct 27, 2023
Quiet clean relaxing, loved the sofa