Guest User
January 31, 2023
We had the terrible misfortune of booking this hotel for the 15th and 16th of August with *********, therefore, with a credit card as a guarantee. When we arrived at the hotel dead tired, around 9pm, the receptionist, who in the meantime was serving the tables in the restaurant outside, told us that the room was no longer there, as we hadn't warned us that we would be arriving so late. ......in practice he had resold the room in the afternoon, without notifying us or calling us by telephone......We had to look for another hotel, paying double...Such a thing had never happened to me in life......I'm still in shock....!!!!
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