Miridiya Lake Resort

A relatively long stay from 22nd July to 29th July at Miridiya Lake Resort, Anuradhapura, was an extremely enjoyable experience due to the very high levels of customer service, as well as an overall good standard in other areas such as facilities, services and location. The main purpose of our stay being to explore parts of the ancient Capital of the Sinhalese civilization - Anuradhapura; the hotel was well placed to reach most areas of interest in around a 15 to 20 minute drive. Sited close to a large water reservoir/lake/tank; the historic 'Nuwara Wewa', built around the 1st century BC, the view was excellent and inspiring, the environment cool and comfortable (even during midday). The location also offered an excellent jogging track just a 3 minute walk from the hotel. While the expansion plans of the hotel involved some adjacent construction work, during the entirety of the stay, it did not cause any disturbance of note. In terms of facilities, Miridiya, offered everything a discerning guest would generally require. The pool was well maintained, and the outdoor restaurant quite pleasant, and well laid out. While the food served as a buffet, for breakfast and dinner was good, the restaurant also offered choices off a menu, which were in my view, well prepared, presented and reasonably priced. The room I was allocated, was comfortable and clean and sported a mini bar and safe. The air-conditioning was fine and a little verandah space with a view of the garden (with its numerous trees), the pool and lake beyond was a pleasant bonus ! Customer service was excellent - reminiscent of the kind of customer service that was once quite common across the island !! From the very beginning, Mr Udara Vithanaarachchi; the Front Office Manager, was extremely, polite, patient and well informed with regard to the multiple questions I had prior to making the booking; he continued to follow up, was extremely flexible, and went the proverbial 'extra mile' in making the stay a very pleasant one. He always had a smile and often anticipated our needs in advance - and acted accordingly; much to our satisfaction and delight. The restaurant supervisors, Mr Nirosh and Mr Indika were always positive and flexible, and engaged with a lot of enthusiasm and warmth - as did the rest of the staff; to name a few; Nuwin and Harsha from the restaurant; Pasan and Anjana from the kitchen. The team that assisted the FOM at the front desk; Tharaka, Thilina and Supun did so ably and with enthusiasm. Mr Gunaratne and Ms Renuka from housekeeping were efficient and always positive, ensuring a very quick but good cleanup and even getting laundry given in the morning delivered by early evening the same day ! The customer centered approach was reflected everywhere; even the pool attendant Mr Nishan was constantly engaged and ready to help. While these names have stuck in our minds, every staff member we interacted with had a very positive attitude. It would be remiss not to add that d

Resort exterior was nice, swimming pool good, views out onto lake. Is a 10 minute walk from town. Stayed with 2 pre-teens in the family room, was quite good with 2x king beds and outdoor bathroom. There are bugs and a lot of insects so they get into the bathroom as well as front door if you don't close it quickly. It wasn't that clean, but not dirty. Food was also quite good with a variety of dishes both Sri Lankan and some western food. Staff were very friendly and attentive,

Bugs and insects all over the restaurant NO phone facility between reception and the rooms. Bathrooms fittings dirty old and rusty. Dirty toilet bowls and stained linen. This Lake resort is a 2-star standard property and is highly overrated in reviews

Good morning patio and you can do it you are you girl or a boy ha ha have one child nation is my name is my name is my name is my name is my name is my name is my name is my name is my name is my name is my name is my name is my name is my name is my name is my name is

The hotel's location is great, as it is close to the town. Best hotel in Anuradhapura, we had a nice stay with hotel Miridiya. Excellent hospitality service with smile staff.... all staff are very friendly and very Our stay at Hotel Miridiya was truly exceptional. The standout feature of this establishment is its remarkable staff. From the receptionists and RM who greeted us warmly upon arrival to the attentive service throughout our stay, their hospitality was top-notch.room balcony with a lovely View of the swimming pool. The hotel's pool facilities were equally impressive. The room and amenities were very clean and tidy. The H/K staff was very helpful and kind, and their services were excellent. The food was quite good, both at the buffet and a la carte.The staff here are phenomenal! They’re so friendly and extremely accommodating of all our requests. When we left the hotel in the morning, we would request for the room to be cleaned and when we returned a short while later, the entire room would be cleaned, beds made and new towels. we had a nice cocktails in pool area. we will definitely come back. I would recommend this hotel.

Unfortunately the pictures on *********** and other websites are not a true reflection of the accommodation. While both the AC and fridge worked, the room was poorly sound proofed and dirty. Maintenance of the facility was clearly lacking and many of the issues could have been fixed in short order. Our room safe worked for a day and a half and then wouldn't open. We were left with master keys as no-one seemed to be able to lay their hands on any replacement batteries! The bedding and towels needed a good soak and thorough wash to remove the stains, spots and yellowing from previous use. We observed a rodent sampling the fresh fruit platters at the restaurant, which left a large concern over hygiene. That said, my wife did enjoy watching the squirrels who appeared to be provided a little rice to snack by hotel staff. On the up side, the staff were lovely and the pool looked inviting.