Smartflats - Rubens Antwerp
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1 room, 2 adults, 0 children
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Smartflats - Rubens Antwerp
Schuttershofstraat 5, Antwerp, Antwerpen 2000, Belgium
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Amenities
Wi-Fi in Public AreasFree
Tour/Ticket Service
Express Check-In and Check-Out
VIP Check-In Service
Concierge Service
English
French
Spanish
All amenities
Property Description
With a stay at Smartflats Design - Rubens in Antwerp (Old Town), you'll be steps from Museum Mayer van den Bergh and 3 minutes by foot from Antwerp Botanical Garden. This apartment is 0.5 mi (0.8 km) from Flemish Opera and 0.6 mi (0.9 km) from De Keyserlei.
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6.2/10
Cleanliness6.2
Amenities6.2
Location6.2
Service6.2
All 6 reviews
Surroundings
Airport: Antwerp International Airport
(6.8 km)
Airport: Brussels Airport
(42.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Penthouse Apartment
2 bedrooms: 2 queen beds | 1 living room
Non-smoking
Private bathroom
Refrigerator
Microwave
Private toilet
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Apartment With Terrace
3 bedrooms: 1 single bed and 2 queen beds | 1 living room: 1 sofa bed
Non-smoking
Private bathroom
Bathtub
Refrigerator
Microwave
Check Availability
Guest Reviews
6.2/10
6 reviews
- Cleanliness6.2
- Amenities6.2
- Location6.2
- Service6.2
Average for similar properties in Antwerp
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AU$1.85). Trip Coins can be used to save instantly on room rates.
Review summary
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Spaciousness: Units are described as large and well-suited for families or groups, featuring multiple bedrooms, living areas, and sufficient storage space. Some reviews highlight the generous layout, particularly for longer stays or gatherings.
Guest User
February 9, 2023
Holiday ruined due to crap customer service. Hours spent over thé phone asking for assistance....with zéro résults. Be aware there is no proper customer service in Antwerp - instead, a third party seems to answer (sometime) phone calls. In case of issues, nobody would come to thé flat to sort it out. We booked well in advance Rubens apartment: 2 bedrooms / 2 bathrooms. Instead, we got thé wrong flat, with just one bathroom, on thé fourth floor of a building, with no lift (!). Thé photos on thé website / booking confirmation are misleading: thé apartment noted is not what we end up with. Customer service incompétence only created additional issues rather then sorthing them out. Thé medal for stupidity/ incompétence goes to Jessica - the worst of thé 5 customer service représentatives contactéd just on thé 1st day. Thé building / flats would need some TLC. There are plenty of nearby hôtels, with 24 H reception, friedly customer service, better prices (and breakfast included ....We did not find even a bottle of water in thé fridge!) After a month, customer service has not yet contacted us, given an apologo and, most importantly a refund ... Do avoid Smart flats! See pictures attached and compare them with those on thé website ...
Guest User
February 20, 2024
Wij hebben een nacht in een smartflats geslapen. Dit is ons erg tegengevallen omdat het op het eerste zicht er prima uit zag. Het appartement is niet goed schoongemaakt en vloeren zijn heel erg vies. De douche deur is kapot en de handdoeken hadden vieze vlekken. Waardoor de douch deur kapot is en het water niet goed wegliep stond de badkamer helemaal blank. Je kon goed zien dat andere mensen dit probleem ook hebben gehad aangezien er schimmel op de vloeren ligt en alle plinten verrot zijn. Matrassen zijn best wel vies. Zoals beloofd zou er wifi zijn in het appartement maar dit werkte niet en is er ook niet. Appartement klinkt heel erg hol en gehorig. Bedden lagen prima en je hebt veel ruimte in het appartement.
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Guest User
September 9, 2023
Appartamento posto in una posizione centralissima e comoda per raggiungere il centro città e tutti i punti di interesse di Anversa. L'appartamento posto al terzo piano senza ascensore era molto spazioso e dotato di tutti i comfort... Peccato fosse infestato dalle zanzare. La prima sera abbiamo ucciso in una stanza da letto almeno 40 zanzare, dormire è stata un'impresa; nonostante avessimo chiuso le finestre le zanzare erano talmente tante e fastidiose che è stato un incubo. Avremmo dovuto accorgersene dai miliardi di cadaveri di zanzare spiaccicati sui muri e sui soffitti della casa. Sarebbe bastato mettere delle zanzariere per evitare questo problema fastidiosissimo. Se avete bambini piccoli o passeggini non chiedete l'appartamento all'ultimo piano perché la scala è molto ripida e stretta anche la pulizia degli ambienti lasciava alquanto a desiderare. Già l'ingresso al portone del palazzo impolverato e pieno di robaccia accatastata accanto alla scala lasciava intendere che la pulizia non era proprio il massimo. Nei pressi dello stabile ci sono parcheggi a pagamento comodi anche se alquanto costosi, supermercati e negozi di ogni genere
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Guest User
February 20, 2023
L'emplacement de cet appartement est idéal ! Nous l'avons trouvé très propre, avec une décoration soignée. De plus, il était très bien équipé (ce qui n'est pas toujours le cas généralement ...). Nous n'avons vraiment rien de négatif à dire!
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Guest User
October 8, 2024
Wij hadden een 5 persoons appartement. Dit is zeer ruim. De woonkamer en keuken zijn groot en de keuken heeft enorm veel kasten. Bijzonder is dat deze bijna allemaal leeg zijn. Helaas ontbrak er veel keukengerei en het servies en het glaswerk was minimaal. De bedden zijn goed, de kussen daarentegen erg dun en er liggen in de kasten geen extra kussens of dekens. In de douche is shampoo/douchegel aanwezig. De handdoeken roken niet fris en sommige hadden zelfs vlekken. De ligging is goed, op een klein kwartiertje lopen van het station en in een mooie winkelstraat. Jammer dat de buitendeur (welke met een code te openen is) niet dicht kan en dus dag en nacht open staat voor iedereen die naar binnen wil.
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Guest User
February 9, 2023
Na de eerste douchebeurt hebben we gelijk contact opgenomen met de organisatie. De douche was nl. verstopt, dus het water wilde niet weglopen. 1 Van de kinderen kwam er pas later achter dat de douchedeur lekte met als gevolg dat de badkamer blank stond. We hadden alleen de handdoeken om de vloer te drogen. Dit hebben we gemeld, maar helaas werd het probleem niet opgelost omdat de afdeling housekeeping al dicht was. We hadden dus voor de rest van het weekend alleen vieze natte handdoeken. Niet fijn met 2 volwassenen en 3 meiden. Daarnaast was het matras van een bed walgelijk. vlekken die dwars door de lakens schenen. De slaapbank idem. Deze viel van ellende uit elkaar en was te ranzig op te slapen. Verder is er geen theedoek of vaatdoek aanwezig. Tafel of aanrecht schoonmaken moest dus met wc-papier. Uiteindelijk hebben we zelf het eea gekocht. We hebben een mail gestuurd naar de organisatie maar tot op heden (na 3 weken) nog geen reactie gehad. Voor ons nooit weer Smartflats.
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Services & Amenities
Most popular business facilities
Wi-Fi in Public Areas
Free
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Front desk services
Tour/Ticket Service
Express Check-In and Check-Out
VIP Check-In Service
Concierge Service
Languages spoken
English
French
Spanish
Food & drink
Room Service
Public areas
No Smoking in Public Areas
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:30
Check-out: 00:00–11:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Children between 0 and 0 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €150.00 (approx. AU$266.62) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 3
Phone:+32-225885644
With a stay at Smartflats Design - Rubens in Antwerp (Old Town), you'll be steps from Museum Mayer van den Bergh and 3 minutes by foot from Antwerp Botanical Garden. This apartment is 0.5 mi (0.8 km) from Flemish Opera and 0.6 mi (0.9 km) from De Keyserlei.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the apartment's room service.
Featured amenities include express check-in and express check-out.
Make yourself at home in one of the 3 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided once per stay.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the apartment's room service.
Featured amenities include express check-in and express check-out.
Make yourself at home in one of the 3 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided once per stay.
Frequently Asked Questions
What are the check-in and check-out times at Smartflats - Rubens Antwerp?
Check-in at Smartflats - Rubens Antwerp is from 16:00-23:30 and check-out is by 11:00.What are the check-in and check-out times at Smartflats - Rubens Antwerp?
Are pets allowed at Smartflats - Rubens Antwerp?
No, pets are not allowed at Smartflats - Rubens Antwerp.Are pets allowed at Smartflats - Rubens Antwerp?
How much does it cost to stay at Smartflats - Rubens Antwerp?
Prices at Smartflats - Rubens Antwerp may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Smartflats - Rubens Antwerp?
Which airport is closest to Smartflats - Rubens Antwerp?
The nearest airport is Antwerp International Airport, just about 21 mins from hotel by car (6.8 km) away.Which airport is closest to Smartflats - Rubens Antwerp?
What is the cancellation policy for Smartflats - Rubens Antwerp?
The cancellation policy for Smartflats - Rubens Antwerp depends on the room type and booking terms.What is the cancellation policy for Smartflats - Rubens Antwerp?
About This Property
| Nearest Airport | Antwerp International Airport |
|---|---|
| Distance to Airport | 6.79KM |
| Nearest Train Station | Antwerp Central Station |
| Distance to Train Station | 1.18KM |
| Hotel Star Rating | 3 |