Hotels Near Ann Demeulemeester in Antwerp

Had a nice stay at the hotel. It was clean and tidy. Did not use breakfast service. The only point of criticism was that the use of the car park was not notified in advance by the tour company that it was Euro 19 per day. Paid half in the end. There was also no information bulletin in the room about the facilities in the hotel. (safe/breakfast/telephone/lighting/TV remote control/cleaning)

We had an amazing stay for a night in a superior room at this hotel on a Saturday. Very central location and easy to reach everywhere. Super Clean and new, big bed, great price, pet friendly and very friendly lady on the reception. The hotel is 3 stars but rooms look like 4 stars. Pros: - Super central location not far from station & easy to roam around. - Quick and smooth check in & Check out. - Pet friendly with only 6 euros per night + they gave treats & pot. - Bed is big and firm, albeit can be a bit softer. Comfy pillows. - Super clean room and new facilities. - Wifi is super easy to connect and fast. - Room on the corner had great view on keyserlei & the grand station. - Rooms open with a code, not a key also the entrance down. That's safe. - We had no issues with outside noise at all. - Shower had good water pressure and has a glass door, that's something I like. Cons: - The Nespresso machine in our room didn't work, we had coffee out. - Heavy foots steps from the room above (2 times) irritated my dog a bit and made him nervous. - While at shower, I discovered that the bodywash container is fully empty. I had to go out of shower and use the one on the sink. Plus they pump very weirdly and little. Overall, We had a great stay and I will be back for sure if I am back again in Antwerp. Maybe will give their breakfast also a shot the second time.

Came by the other day and it was a decent experience, although with some bizarre quirks. Booked direct for the ”Executive Family Studio with Kitchen” and the front desk agent printed out a contract with a ”Deluxe Studio.” When I inquired about the difference, another employee quickly chimed in that I ”got upgraded” and my original room had no kitchen?!? As the ”Executive Studio with Kitchen” has kitchen in the name, I inquired a second time, and the employee raised her voice saying that the room was the same?!? A 3rd employee eventually came in, after reviewing their own website, and started talking about the Penthouse suite (completely irrelevant?!?). Attempted to use the laundry room located behind the secure door using my keycard and had to answer 21 questions to the front desk agent with my room number, my full name, and the company I was representing (all with a load of dirty laundry in my arms), which was completely bizarre. At 7 am, the agent claimed that someone on my floor booked a taxi?!? (also completely irrelevant?!?) The studio itself was pretty spacious, although with some quicks. For example, the bathroom was dated, unlike the pictures on the website. More importantly, it was bizarre to have a handheld shower installed on the long side of the bathtub, vs the short side?!? ...also might have been helpful to use a curved shower curtain to make showering less claustrophobic... Water pressure was usable although the shower curtain had a strange smell... Highlights of the studio included the comfortable bed, although slightly lumpy in areas, with quality sheets and towels. The kitchen itself was modern and fully stocked, including 2 bottles of water in the kitchen. The ”welcome gift” appeared to be the 2 dishwashing tablets and manual dishwashing liquid... Booking direct, the confirmation indicated that there would be a ”welcome drink upon arrival” Perhaps the 2 bottles of water in the fridge was it?!? Other anomalies included super dark lighting at night. The lighting was insufficient in the dining area, which made it quite dark to work and read in. There was a freestanding light that helped provide additional lighting in the sleeping area. It was also odd to see that the room number listed on my in room telephone was different from the one on my door?!? The laundry room was complimentary and fantastic! There was also complimentary laundry detergent. A wash takes 2-3 hours and a dry takes 1+ hour. The signage against the wall with instructions on how to use the washing machine didn't match the actual washing machine which was confusing at best...

El hotel esta muy céntrico todo queda prácticamente andando, a 4 minutos de la central de trenes de Amberes, justo fuera del hotel esta la estación del autobus Flixbus que lleva y trae del aeropuerto, el centro de la ciudad está a tiro de piedra, justo en la esquina esta una tienda Jumbo con precios accesibles, las habitaciones son pequeñas, cuentan con cafetera e insumos para preparar café, secador de cabello, plancha y tabla de planchar, nos alojamos en la habitación 103 con vista a la opera, el desayuno es muy bueno consta de huevo con tocino, fruta fresca, yogurth, café, té, pan recién horneado, insumos para preparar sandwiches, frutos secos y cereales, ademas se cuenta con opción a preparar waffles, el único inconveniente que durante 6 días solo nos colocaron 1 botella de 500 ml de agua en la habitación y que en el comedor muchas cosas se encuentran colocadas bastante altas y resulta algo incomodo para personas de estatura baja, como sugerencia sería bueno que cuenten con personal que hable español ya que cada vez más las personas que hablamos este idioma visitamos Europa y sería un alago que nuestro idioma se vuelva internacional.

We have reserved this hotel using a Bongo check and we have been pleasantly surprised by this new hotel, very conveniently located within a few hundred metres from the Central Train Station in Antwerp, that provides for everything a traveller needs in terms of accommodation and is at the top of technology as it states: it's connected. The staff is very nice and helpful and we really had a great stay. I warmly recommand it. And, as a little bonus, they are very accommodating when it comes to the four paw members of our families.

Citybox is a functional hotel along Molenbergstraat. It is a 10-12 minute walk from Antwerp Central Station and around 10-15 minute walk to the main sightseeing area of the city. We recently had a good multi night stay and would consider booking Citybox here in Antwerp or one of their sister properties elsewhere in Europe based on our experience. Booking was made through the Citybox website where we found best room rates. Self check-in when we arrived at the property was simple to use, smart card key was issued and we were in our room within just a few minutes. Lobby was large with comfortable and atmospheric seating. There is an eatery on the ground floor which opens early. Second floor had washing machine facility. While there is no front desk, there are staff in the office next to the lift if they are needed. Rooms are spacious with simple decor and furnishing. Bathroom was fine, shower water pressure good. Importantly, bed was generally comfortable. Lighting, heating and wifi all worked just fine. Note, the room is fairly minimalist, no TV, in room safe, kettle, hand towels and other amenities that you usually find in traditional hotels. All is fine if you know what you are getting into with Citybox. We felt, they got the important things right and offered a good stay experience for the room rates being offered and their location in Antwerp.

Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

For the most part the hotel is nice enough, especially for the price. Location is about 10 mins walk from a train station, which is one stop away from Antwerp Central. The staff at check in are friendly and professional. The big cons for us were these two situations; 1) When we got to our room and started settling down, I spotted underwear (previous occupants') which had found its way under one of the furniture in the room. It turned out to be clean but we informed reception on our way out into the city and they quickly apologised and had someone sent to our room to clear that out. - Cleaners could do a better job giving one last check when cleaning rooms between occupants, though I do understand that the days we were there was when the hotel was fully booked. But still. 2) That night, around 11.30pm when we were in our room with the window shut, we started hearing people shouting like hooligans from outside on the street -- so we shouted at them from our room o keep quiet as it was late and shut the window again. Then we started hearing these guys (4 or 5 of them) shout at us to go down and fight them (?) and asking us what our room number was (??). We also saw them trying to count the floors and windows. Obviously we didn't tell them, but we informed reception. About an hour later, there was VERY loud banging on our door and shouting for us to come out, once again we called reception and after a while the shouts stopped. We didn't feel very safe even to go out to the smoking area, so we called reception for some kind of help or assurance (and later on went down to talk to the person at reception at the time (the night reception, named Wim) to which we were told that; - Ppl shouting at us from the street below for our room number to go down to fight, & the people banging on our door to come out and fight was *apparently* not the same ppl. - Ppl banging on our door, was apparently a drunkard banging on everyone's door, and may not even have been a customer of theirs (which is extremely unlikely). - That we shouldn't have shouted back at them to keep quiet, because apparently it was fine to be shouting on the street directly outside the hotel up till 2am. The entire time he didn't apologise for the disturbance or reassure us even once that we would be safe - only said that they could help to call the police if something happened. -- Basically the night reception was really bad, and I was honestly worried for our safety that first night. Wasn't great.

We booked a night. Location was good. Very beautiful hotel, clean modern room with beautiful view. Pool/Sauna facilities such as towels etc were good. Parking was free. We will surely come back. Tip(minpoint): Sometimes it is useful to have a ventilator for guests who want to use it in winter.It was just a little too hot in the room around the air-conditioning at 18.