Yunshui Lanting Hot Spring Hotel

Stayed for three nights, the hotel arranged airport pick-up, and gave a gift when checking out. You can take a hot spring bath every night, which is really comfortable after a day of fun. The only downside is that the hot spring ends at 9 o'clock, and you have to rush back on time every day.

I stayed at Yunshui Lanting Hotel during my May Day trip to Changbai Mountain. I added the WeChat of the customer service manager and arranged the pick-up in advance. If there was anything, he would reply in time. Everything was good. The room was quite large and clean. I was given a small gift when I left the hotel. The experience was very good! In addition, the hotel also has hot spring services, and it is very comfortable to take a bath 😌

This is the only hotel where I was ripped off during a trip. I wanted to experience the bathhouse and the bath scrub, so on the last day I searched for this so-called hot spring hotel with a score of 4.5 and thousands of reviews. Let me tell you about the experience. It's called a hot spring, but after changing into the bathrobe in the hotel, you will walk through the bathhouse, stairs, two or three doors, and at the end, outside the stairs, there are only two very small pools. The experience is very bad. Then I went inside to have a bath scrub. After communicating with the manager, I learned that the bath scrub and massage are consumption items. The worst experience came. The price list shows that a general bath scrub is 39 yuan. The left side is for members, and the right side starts at 139. It says that guests can only choose the right side. They didn't communicate with me in advance, and it's my fault that I didn't ask. When I lay down and had a bath scrub, it was difficult for me to say no to the massage. When I got up, they kept selling me something, saying that 488 is the most expensive, and I said I would only press the cheapest one, and if 39 is not enough, then 139. They kept hitting me, haha, they said they were short of money to play, short of money It is hard for me to respond to such a small amount of money. I told the manager about this situation. She said that this is an outsourced project and that some people have also responded. When you consume, you trust the hotel. It is all in the hotel. The guests were not informed of this situation in advance. No one is a **. They just lie down and get ripped off, cheated, and ridiculed. Then the hotel breakfast. I came to eat at 8 o'clock. The hotel for 578 yuan is almost the same as the fast food for 100 or 200 yuan. It can be said to be horrible. I didn't take many photos of this breakfast. It was hard to swallow. The hotel environment was also old. Finally, the customer service said at first that they would give me a supplement of 100 yuan and asked me to cancel the order. Later, they said that the room fee was waived and asked me to cancel the order. It's nothing more than wanting to maintain a good rating and comments and continue to cheat the next traveler. I don't want this 600 yuan. I also want to write down my feelings so that everyone can see it and consider staying in this hotel again. Don't be deceived by the ratings and comments like me. This is not the time when the peak price doubles. It's the end. The prices are almost normal everywhere. It's quite disappointing in a perfect trip. It's not a malicious bad review. Take a few more photos and everyone will understand. It's a scam.

Upon arrival, I was informed that my original room was sold out. I was inexplicably upgraded to a room with a very poor shower. The water flow was extremely weak. I spent an hour washing my hair and couldn't get rid of the foam, so I had to go to another room to wash again. The toilet smelled and the facilities were outdated. Furthermore, my check-in slippers and disposable toothbrush were missing. I contacted the front desk one night and they didn't deliver them. The communication was awful. I sent water to the room three, four, or five times, asking for the room number and registering it. Later, I contacted the front desk and they said the room was full and there were no extra quilts. I was also given a missing breakfast voucher. The front desk said my original room was a standard room and that the breakfast voucher was provided as an extra. I checked my reservation and it clearly included the breakfast voucher. The front desk was rude and impatient. It was a terrible experience. Disposable items, such as toothbrushes, are so hairless that they easily get stuck in your mouth. I don't know what they value. They contacted me several times but refused to deliver the missing items to the room.