Guest User
December 30, 2024
Facilities: The room is small but basically complete. Please note that this hotel uses electric water heaters, which limits the amount of hot water. On our second night, I took a shower. I usually showered for ten minutes, but there was no hot water afterwards.
Hygiene: It looks OK, worth the price
Environment: Actually, it is not far away, but it is really hard to get a taxi. I politely asked the front desk how to get a taxi. The male front desk clerk who was lifeless and indifferent said: If you can't get a taxi, you can solve it yourself. It was a very cold attitude. In the end, we rented a car ourselves, and the total cost was nearly 400 yuan, which was used for about two days. We didn't care about this, because it is difficult to get a taxi in Changbai Mountain, and it is recommended that everyone rent a car for more convenience.
Service:
(1) After checking in, they recommended hot springs and skiing, which was acceptable.
(2) On the first night, I had a sore throat after eating barbecue and wanted to take medicine and drink water. Because I was worried that the kettle in the hotel room was not clean, I called the front desk to ask if there was hot water. There was no landline in the room, so I called with my own mobile phone. The front desk replied very coldly: No. That's all. It was really disappointing.
But it turned out that there was hot water in the restaurant on the first floor. This restaurant is open to everyone. It is right next to the front desk. The hot water is only two meters away. It is not an exaggeration at all.
How did we find out? We went back at night and saw two young ladies eating instant noodles here. We asked where the hot water was. They pointed to the big kettle next to them, and we took cups down to fill it. Only then did we get hot water, and my throat felt a little better. It was a very disappointing hotel.
(3) I don't want to give a bad review, but this attitude is really outrageous. The cold front desk of the hotel does not provide hot water, which is a normal thing. It also deceives customers.
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