Pearly Hotel

Finally escaped from this hotel. As a Ctrip Gold Diamond member, I have stayed in so many hotels. This is really the first time I give a bad review. I can say responsibly that this hotel is not recommended at all. Facilities: The comments show that it was renovated in 2022, the air conditioner fell off, the wall was cracked, the sound insulation was very poor, and the sound from the street and even the next door could be heard clearly. After the air conditioner is turned on, it takes at least an hour to slowly cool down, and the temperature cannot be adjusted by itself. As for the room, it can only be compared to a birdcage. There is only one chair in a three-person room, which is very cramped. Environment: It has a first-line sea view, but I don’t understand why a sea view balcony is so small. The hotels and residences in Antalya have large balconies, but this one can’t accommodate people and can’t stretch their legs. It’s difficult for people to even sit to hang two pieces of clothes Service: This is really eye-opening. The front desk of the hotel is very hidden, behind a restaurant, so we spent a lot of time looking for the entrance. When we parked at the door of the restaurant and finally found the front desk with the attitude of asking for directions, there was no greeting like welcome or hello. The waiter kept frowning and said that we couldn't park at the door of the restaurant. Later we found out that the so-called parking lot of the hotel was a place similar to the construction site in the photo, with a gravel road surface. It was a long way from the hotel. Unlike the front desk of other hotels, no one took the initiative to help guests load their luggage. When we asked if we could make two door cards for us, the front desk glared at us impatiently and said "no". Then they quickly checked me in perfunctorily, gave us a list of information and sent us away, meaning that it was all written on it, so don't ask. Every time we passed by the front desk, we saw that they were either playing with their phones or chatting and laughing, but no one took the initiative to greet the guests. We didn't even see a smile from them, at least that was our experience in the past two days. The only friendly smile from the aunt who cleaned the room was 0.5 points for service. I reported these problems to the platform, and the platform responded very promptly and handled it very well. But the hotel resolutely refused to cancel the reservation, so I had no choice but to endure it for two nights. The main thing when traveling is the mood. Even if the facilities of a hotel are not good, if the service is thoughtful and enthusiastic, I believe the guests will be tolerant and supportive. I have never seen such a comprehensive bad hotel. I came here for a 4.6 rating with 0 negative reviews, but it is a pity that I have to give a realistic evaluation to avoid other guests from stepping on thunder. For other guests' easy understanding, below provide the English version as of above comments with main points: The worst hotel among my travel experience, ruined my family's mood of vacation. The facility especially air condition is not working well, you need to wait for a long while until your room's temperature cooling down, and you can't adjust the temprature. The room is tiny like a cage, the bacony is supper tiny which don't deserve the great sea view. Those staff at reception are generally cold, don't expect them will help on your Baggige, you need to carry them by yourself to cross a street to reach the parking ground.Actually I don't feel we are welcomed from this hotel, and barely saw a welcome smiling face from the reception during our stay.

The bathing faucet was slightly faulty, but it didn't have much of an impact; the location was very good, parking was convenient, the staff was very enthusiastic, and the free tickets to the water hill water park were very fun, and the children were very happy