Porto Bello Hotel Resort & Spa

Amazing experience at the Porto Bello for Christmas 2024. We would go back for the fine Turkish hospitality and food !

I believe that my review is affected by visiting "off-season". Due to visiting in November, the staff was smaller and several of the facilities were off/out of service, such as the air conditioning, beach chairs, and apparently the use of the pool. I expect we would have left a better review if we had visited during peak season. Lovely cats around.

Wow brilliant outstanding but keep in mind always have TR to pay to taxi and shopping card payment is extra 11% on taxi and 2TR on normal shopping

As a five star hotel, the facilities and service are not good enough. The bathroom is not water-proof, and the elevator is really awful. You should wait at least 10 min and sometimes it doesn't stop on your floor which is really annoying. The food everyday is just okay, but considered it is included in the bill, it is not that bad.

Hotel location and facilities in the resort were good. However, the staff of the hotel was not friendly. Some of them were rude. AC in the room were not working and got a very rude answer from the reception when I enquired about it on first night of our stay. Food was ok but not too many varieties

Let’s start off with the hotel itself ; when we arrived we were greeted with a smile from all staff, from the moment we stepped through the doors to the moment we were escorted with our luggage to our rooms & throughout our whole stay. That was a great start for our holiday. Although the rooms may be outdated to other peoples taste but honestly it was fine as we had an amazing view (great for the sunsets & sunrises which I will upload). However the house keeping could be more mindful with the cleaning of the room as my friend had to clean the room with them as they were not cleaning well for what I would expect at a 5* hotel. Room service: We ordered a few things from the menu which came promptly and fresh. We had the option to pay for it then and there with cash in Lira or Euro. Or you could pay at the end of your leave. Amenities: At the time of visiting, the outside pool was closed as this was not the season time but if you do do come at peak times , they have a water slide for the outdoor pool. Spa area on the lower ground was clean. I didn’t use it myself but I had a wonder around and saw that it was being maintained well. You have these towel cards given to you at the time of checking in which you can exchange for towels and you return the towel for your cards to use next time. Bare in mind, if you lose these cards by checking out time you’ll have to pay 10€ each card. So don’t lose them! Restaurant: We opted for the inclusive system, which was well worth it for a relaxing stress free holiday. Each meal time and day was full of different varieties and catered to different diets. The wait staff were lovely and always eager to help. However they could smile a bit more (50% of the men, they look a bit grumpy). The fruit was what I love most mainly because I love fruit but also because the flavours were so fresh and cut in front of you. The drinks from the bar in the main reception area are also part of the inclusive system, for someone who does not drink alcoholic drinks, the bar staff were lovely to point out what was permissible for me to drink and gave me recommendations based on what flavours I like. Location: The hotel is easy to get to from Antalya airport by taxi or public transport. If you really want to get to know the area get the local public transport. But make sure you have your location on and use your maps on your phone wisely as you can get lost. Most of the drivers do not know English so come prepared with Google translate. You have to get the tram and then a bus, then it’s a 10 min walk to the hotel from the main road. You can buy a antalyakart at the airport or use a prepaid travel contactless card ( uk revolut or post office) . It was less than 20 liras in total which is around 85p at the time of this post. The taxi takes around £35/40 one way. So you can guess which method of transport I preferred. To get around : There are taxis which you can grab from outside the hotel & also from the hotel the bus stop on the main road, takes you to various destinations, either backwards to the main city for shopping food etc or you can head further out to Kemer and Finike for days out etc but make sure you have cash for the kemer buses. When you want to get off the bus on the Kemer buses make sure you come to the front of the bus to the driver a few min ahead of your stop and you pay when you leave but remember the name of the stop you got on at cause that’s how they calculate how much your journey was. Or if you’re just a beach person, you can walk to your hearts content alongside the beach path which is less than 3 mins from the hotel entrance . There’s lots of cats and dogs walking along too, very friendly. Wifi connection service is great. For getting out and about definitely get a SIM card at the airport, found Vodafone to be price worthy for 25g. It lasted me for a whole week with 8g left over. Special thanks to Yasin & Ahmet at reception for helping us with all of our enquiries.