Howard Johnson Hot Spring Resort Anshun

The overall experience is too bad, for the following reasons: 1. As a five-star hotel, there is no service staff in the lobby and at the door. No one can be seen when entering the door. There is no guidance on where to park the car on rainy days, and there is no staff at the gate. 2. The hotel was booked in advance by Ctrip. When checking in, I was asked to pay a deposit of 200 yuan. I would like to ask if a high-star hotel charging a deposit of 200 yuan is as disgusting as eating a fly when eating. 3. The hotel facilities are old, the sofa is cracked and peeling, the table is unstable, and a one-centimeter travel brochure is just right. The toilet has no toilet seat, and the room is gloomy (I called the front desk to add a desk lamp to improve it). 4. I checked in with my family, two children, one is 1.28 meters tall and the other is 1.1 meters tall. The front desk asked that only two people in each room could go to eat. Although I ate normally after negotiating with the restaurant staff the next morning, the number of people told about breakfast when checking in was too disgusting. Is this what a star hotel does? A 1.28-meter child cannot be counted as an adult anywhere in the country, not to mention a 1.1-meter child. Has Wyndham Group never seen money? 5. When checking out, the front desk informed me that guests can leave the hotel first. After the staff checked the room and found no problems, the deposit would be returned. I took the initiative to ask for an immediate check-up. If there were any problems, I explained them clearly. Only then did the front desk staff arrange for cleaning staff to check. It took nearly 10 minutes in total. Can a five-star hotel that collects a deposit do such a thing?

Very bad experience. My friend and I booked a room each, and he checked in alone at night. We didn't notice it. When we woke up in the morning, we found a cigarette next to the sofa. This shows that the hotel is not very serious about cleaning. The room I booked was also very bad. The environment and decoration of the hotel are OK, but the details are really bad. It's not worth it at this price in Anshun.