Halouhalou777
May 3, 2024
The only highlight of the hotel is the location, right by the lake. The picture shows a hotel towel. It’s in such tatters. Are you kidding me? ? ? Are foot towels better than this? ! Immediately responded to Ctrip, and Ctrip actively followed up. But unfortunately the hotel service was so bad. After a while, a waiter called me and asked me if I had ordered room service... Do you call the customer's complaint room service? So little attention? If your management team has such a poor sense of service, don't let this hotel with such a good location go to waste. Please close it or change ownership as soon as possible. I didn't receive a statement or explanation from the hotel until I checked out, which really discredited Shandong Tourism.
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