Verified traveler
June 13, 2023
At check in we were informed that the pool was "broken." Well, that's just great with 2 kids that have their heart set on swimming, and a 2 night nonrefundable stay booked for almost $500. Oh and "Its Friday night so the GM wont be back until Monday." Ok, so the solution given was to walk across the road to the neighboring hotel to the tiny, dirty pool that now has twice the amount of people as it would have had.
The room was nice, not overly clean, but not filthy. 3 out of 4 ice machines were not working. The celing fan was going to detach from the ceiling if we ran it on high. We didn't get to try the breakfast as we had to leave before it started at 6:30 both days.