Top 5-Star Hotels in Ankara

REVIEWING AFTER YEAR LONG STAY: living outside your house for working purposes, could become lonely and unsettling, but, in our case, after all these months, we felt blessed by calling Grand Mercure, “Our Home” when in Turkey. Below goes a complete and very well deserved review. Everything starts at the front door, where Mr. Gorkem, Mr. Mertcan and Mr. Oktay would welcome us guests with their friendly smile and politeness. Specially Mr. Gorken who always welcome us with a sincere “Welcome Back”. Continuing to our suite review, again, I would like to highlight Ms. Gul’s endless kindness and expertise with not only cleaning and maintaining the room impeccable and working flawlessly, but her personal little touches to make us feel cherished and loved. Also daily, we would like to point out Mr. Sinan, bringing to our door, not only water, but also easy and sincere smiles, excellent communication and friendly approach. The Breakfast is also amazing, with its continental buffet style loaded with fresh and delicious fruits and treats carefully prepared everyday. But again, even with all this, I would like to highlight mostly the bright smiles that welcome us every single morning. Starting with the outstanding supervision of the kind and cheerful Mr. Ibrahim greeting us by the door, to Ms. Gamze serving our dishes with a great care and making sure everything goes smooth also the two amazing expert chefs Ms. Dilara and Ms. Münüfe that deliver amazing Omelets and also “A La Carte” Poached eggs, Eggs Benedict and even fresh Sashimis to die for. The hardest part is to keep our diet under control here with all these delicacies. More than ever, despite how comfortable, beautiful and very well kept are all the installations of the hotel, including our suite, what sincerely, at least for us, makes the whole difference here is the kindness, the empathy and the care of their employees and we both have no words to express our gratitude. They really go beyond to make our staying memorable, comfortable and relaxing. And we are convinced that it must comes as a result of the amazing, friendly and deeply emphatic management of Mr. Murat and Mr. Onur.

I have visited the hotel for a business meeting and I got very pleasant surprised by it and its staff. The people in the hotel and the staff at the reception were very supportive and helped me with some urgent issues that appeared at the time of my stay. I am very satisfied and would love to come back if I have the chance.

Excellent place, very friendly and attentive staff. Had also breakfast, lunch and dinner (at Off Cafe): very tasty all of them. Very unluckily, I had to leave very early second day, without enjoying breakfast (actually included in room rate) for the second time. Will definitely come back

The hotel is old and starting to show its age, bed fine, internet is dreadful, having to keep logging on, very frustrating, TV keeps freezing can only assume it’s the same internet issues, price for B&B &190 so not cheap, asker about the lounge now I’m here and told its €40 per day, breakfast rate here is €25 per day, with the lounge access you can get breakfast, so asked if I could credit my breakfast and book the lounge to be told no, basically everything is set to extract money from you, good member for some time, also an IHG member with top status, would save you money and book the Crowne plaza for half the price, location is next to very old mall with a lot of cheap items. The escalators to take you down do not work, escalators up or working, think they are trying to save money. I’ve stayed at a number of hotels in Ankara and not the best, but guess it good for the American standard of hotel.

The hotel itself is relatively outdated and quite worn in many places. Carpets, parquet in the restaurant, mirrors in the bathrooms to name just a few points. Beds and matresses are ok. Bed linen and towels partly with holes and very heavily worn. Wifi in room works well. The staff at the breakfast service seemed less professional and not friendly. First and foremost the very arrogant restaurant manager. A small, unsympathetic middle-aged man with glasses. You never had the feeling of being welcome. Quality of food was ok but definitely not a five star standard. Only the young and really warmly friendly lady at the breakfast reception should be emphasized. Staff at the reception desk as well as the porters and housekeeping extremely friendly and competent. All in all, this address is more of a three to four star hotel. Condition, appearance, restaurant staff and quality definitely do not deserve five stars.

From the service to the rooms, from the cleanliness to the freshness of the food, they are just the best. I got free upgrade as well.

Otel Memorial Hospitalin hemen yanında. Giriş yapacağımız gün sabah gitmemize rağmen bekletmeden odamızı verdiler. Odalar çok temiz, büyüklüğü oldukça iyi. Yatak ve yastıklar rahat. Banyodaki malzemeler çok kaliteli. Kahvaltı ***et yeterli ve iyi ürünler servis ediliyor. Biz akşam yemeğinde pizza sipariş ettik çok lezzetliydi. Lobi katında starbucks cafe mevcut. Personelin tamamı çok kibar ve belli ki işleriyle ilgili de eğitim alıyorlar. Özellikle ön büro personeli çok güler yüzlü ve yardımseverler. Kesinlikle tavsiye ederim.

Otel ***et şık ve temizdi. 2 çocuğumla konakladığımız oda kocamandı ve çocuklarla çok rahat ettik. Kahvaltı hizmeti almak istemedik ancak oda-kahvaltı şeklinde hizmet verildiğini belirttiler. Kahvaltı oldukça başarılıydı. Sessiz bir aile oteli.

The hotel service is very good, the breakfast is full, the fruit is fresh and there are good cherries. The hotel staff is friendly and English is fluent. Also helped us upgrade to a suite, and will stay again next time. Eating around, shopping is convenient, arrive in five minutes. A true American hotel, several times better than the same hotel we stayed in in Istanbul.

A nice classic divan hotel, sound insulation is a bit bad but overall good