Kocatepe Hotel

It was so bad, and I leave the room, very dirty place.

One of the best Hotels In Ankara ! I had a wonderful stay at [Kocatepe Hotel]. The staff were incredibly friendly and attentive, making sure all my needs were met. The room was clean, spacious, and well-equipped with all the necessary amenities. The location was perfect, close to major attractions and public transport. The breakfast buffet was diverse and delicious. I highly recommend this hotel and will definitely stay here again on my next visit.

This has to be the worst hotel I have ever stayed in. Upon entering the room, we tool 2 rooms for the night. I was shocked to see the curtains hanging by a few hooks and almost falling off thhe rails. My pillow case & comforter cover had holes in several places courtesy of roaches or bed mites probably. I requested for new pillowcases & duvet cover but nobody sent them to room until I went down to the lobby and collected them myself. Rooms and toilets have not been upgraded and were not well maintained. Even toilet rolls were put on the cistern only as there were no toilet roll holders. They did not bother to fix the toilet roll holders for guests' convenience. Breakfast very basic, not even having butter to eat with bread. And staff not friendly at all. A bed in the other room collapsed when my son sat on it. My sons woke up with itchy red marks and found mites/bed bugs runjing around as per the video attached. We had to buy some med for it at our cost and when we told the front desk that night about the collapsed bed and bed bugs, all they could say was that all the rooms were taken and they are not able to mobe us to different rooms. Perhaps it was just a case of the other rooms having similar issues and they did not want us leaving in the middle of the might asking for a refund. Terrible experience for us. Stay far away from this place or you will regret it. I would have given negative star if that was possible and I have to give at least 1 star so I gave the minimum and my view is to not even consider this property if you fund yourself in Ankara.

According to hotel price I don't recommend this..I just like service of a lady in reception that's it..All things are bad really disappointed..room,bed sheets,blanket and breakfast totally 0 out of 10...I found nothing in mini bar it was empty even they didn't put a bitter of water,I paid 42.50$ for 1 night its not less according to others but my experience is out of my expectations..but I appreciate a lady receptionist who has better behaviour with smily face..

The hotel is disgusting. They didn’t even hear about sanitation there, the room was dirty, there was mold in the refrigerator, torn curtains on the windows. The breakfast generally leaves much to be desired - there is simply nothing to eat, the kettle with hot water has apparently never been washed at all. For that kind of money you can rent a hotel with much better conditions. I can attach a photo as proof.