Guest User
January 10, 2022
My boyfriend stayed at this hotel and we thought it was a nice hotel since it was 4 stars. Even though my boyfriend was a foreigner, we noticed that English was not spoken, but the next day we saw that a female foreign customer was being taken care of, so as far as I understand, you have to be a female customer to get attention in this hotel!!! Also, when I wanted to use the toilet in the corridor of the hotel, they treated me very rudely, as if I was doing something wrong, and I could not understand this. Only one young employee was polite, but of course one person being polite is not enough. When my boyfriend said that he was surprised that English was not spoken to him, I asked the rude and sullen staff at the reception why, and the answer I received was, again in a cocky way, "But we know English". Since they know, I don't think so, they probably have a level of Hello,how are you level, why did they refrain from helping? This is a question mark. They may not know English either. Even though they are a 4-star hotel in the heart of Ankara, they should not present themselves as helping them in English. But as far as I understand, since this type of hotel serves tours, they do not care about such individual tourists. I think it is shameful that they treat a tourist like this because such behavior is a very disadvantage for the country's tourism. My suggestion is do not go, especially if you are a tourist. The location may be good, but location does not mean everything, service quality is very important in this era..
Original TextTranslation provided by Google