Hot spring Hotels in Ankara

I stayed for three nights, and could not have been happier with the comfort of the room, the COVID-cleanliness and precautions they took, and - most of all - the service from the staff. I needed help with an international call and in booking a ferry after I left the hotel: they helped with both. And they didn't need to ... my international call didn't go through from the room (probably my goof), and they placed the call for me. When I had tried to book a ferry to Istanbul on a website that kept finalizing the transaction in Turkish, they helped me sort out the inputs. AND when my US credit cards were not accepted, they even booked using a corporate card, and added the expense/no surcharge, to my room. Finally, when I left my camera in cab after leaving the hotel, they worked with my (future) tour leader in identifying the cab, holding the camera for me, and mailing it to me forward on the trip. They didn't have to do any of this: I'd already left the hotel ... but they were excellent in helping me out. The location is good, per the other reviews, but what really makes them stand apart is how they genuinely take care of the hotel guests both in general property conditions as well as making the stay a comfortable one.

We stayed 2 nights and Grand Mercure Hotel in Ankara is a good choice. Hotel is located in the new and modern part of Ankara and there are several restaurants , cafes and shopping malls nearby , so people can find almost everything easily. People can reach city center by taxi or metro connection is available as well. Metro station is approx.10 minutes walking distance. - our room was at 15th floor and silent. AC was working properly during the extreme hot days of summertime. - Hotel staff were very kind and acting friendly. - Breakfast buffet was excellent w wide range of delicious foods. All in all we enjoyed Grand Mercure Ankara and stay here again when we come to Ankara.

The staff are GREAT, everything else is terrible. This hotel is one of the worse hotels we have stayed in, in a very longtime. It is OLD and very TIERED. The rooms were clean but felt dirty because everything was so old, the bathroom was from the 1950's, just horrible. The A/C did not work in the whole building, only the heat, we had to sleep with open balcony doors. The elevators are also very old and tiered, this whole building needs a serious renovation, or better yet, complete demolition and rebuild. There was no interior parking either, so guest cars stay in the all star sky parking. A hotel NEVER to stay at ever again.

I have visited the hotel for a business meeting and I got very pleasant surprised by it and its staff. The people in the hotel and the staff at the reception were very supportive and helped me with some urgent issues that appeared at the time of my stay. I am very satisfied and would love to come back if I have the chance.

The front desk staff, bell boy, and others we interacted with treated us well, including those at the breakfast/restaurant area. The room was an average room (nice and clean), we didn't get a room with a view, at least that is what was available. That is why I'm giving 3 stars. We ended up using the swimming pool and spa area. After using it for about 20 minutes, a staff member came and told us - to be quiet. We (two of us) didn't even talk as both of us were on our phones. Again, they came back and told us they have another important (high-level Turkish) client and they didn't want us talking at all. I made sure I cancel my massage and hammam booking, I also told them that we are also important and as long as they are treating clients with levels - they can't earn my hard-earned money in that attitude. We complained to the on-duty manager and at that time, we made up our mind to cancel and nothing could change our decision. To be fair, the hotel was good for the price we paid ＜$50 and couldn't complain, but it's the disrespect that made us cancel.

Worst hotel we stayed in Ankara. The staff of the hotel is incredibly rude. we had to go down again and again because there was a problem with the door card and the door. We preferred the hotel for the massage, but it was an underground salon independent from the hotel and the prices were higher and lower quality than the alternatives. If you are just looking for a hotel in the center or if you are looking for a spa hotel, it should definitely be your last choice. The ventilation of the bathroom is bad and it smells. The walls are very thin, you can listen to the conversation of the next room completely. They charge exorbitant fees for the products in the room.

Excellent place, very friendly and attentive staff. Had also breakfast, lunch and dinner (at Off Cafe): very tasty all of them. Very unluckily, I had to leave very early second day, without enjoying breakfast (actually included in room rate) for the second time. Will definitely come back

Convenient location of the hotel excellent royal rooms I don't know anything about ordinary ones. It is a little inconvenient that you need to climb the stairs to the large rooms on one floor. The staff are friendly, everything is clean but not the window.