Prana Resort,Anji

Prana Resort,Anji Reviews

Prana Resort,Anji

No. 188, Chuancun Natural Village, Anji, Zhejiang, ChinaView Hotel Details
Prana Resort,Anji
Prana Resort,AnjiPrana Resort,AnjiPrana Resort,Anji
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Prana Resort,Anji Guest Reviews

4.7/5
Outstanding
1677 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1677)
Positive reviews(1626)
Reviews with photos/video(918)
Classy environment(585)
Loved the view(299)
Great air circulation(110)
Tasty food(100)
Perfect for kids(61)
Close to amusement park(38)
Has an infinity pool(19)
Has facilities for children(14)
Negative reviews(51)
Merken
Suite - Mountain-View (Terrace)
Stayed in Dec 2023
Couples
37 review
5.0/5
Outstanding
Posted on Dec 3, 2023
We love the hotel and it environment, really beautiful and peaceful! 涨停 of the front desk was really friendly and helpful with us, helping us with our needs and making our stay even more pleasure. Chinese food at restaurant was ok. Room and view were really nice. Lot of things to do near by like parks, bamboo trekkings. We only miss a western food option at the restaurant since was only Chinese food, but was ok. Definitely we will come back!
Response from Property: My dear friend, thank you for your recognition of our hotel and services. We are very happy that you have had a pleasant time at our hotel, which is something we are very happy to see and what we are pursuing. After reading the comments, my colleagues gave me a nickname "涨停板" and called me the mascot. I also think this name is very nice. Haha, I hope you come again next time!
Guest User
Tatami Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 17, 2023
很不错, 设施:nice 卫生:nice 环境:nice 服务:nice
Tahina Angelo
Family Friendly Loft - Mountain-View
Stayed in Jan 2024
Family
28 review
3.5/5
Posted on Jan 7, 2024
Family friendly!! It’s a great hotel, enough breakfast! Good location! This is the best hotel in the area! Just the price is quite high for the kind, I would pay max 750¥/night.
Response from Property: Dear guest, thank you for your recognition of the hotel. We will warmly welcome you to this mountain retreat again, escape from the lush urban life and embrace the fresh nature
Malgorzata
Mountain-view Double Room
Stayed in Jun 2024
Family
6 review
4.5/5
Great
Posted on Jul 26, 2024
Perfectly located!
Jiaying
Family Suite - 2-Bedroom, 2-Room, Mountain-View (2 Bathrooms)
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel is located in Anji Chuan Village, surrounded by mountains. There are cafes, pubs, and farmhouses by the river at the door. The transportation is very convenient and it is close to various attractions. The room is clean and tidy, the toiletries are of good quality, and drinks and souvenirs (Anji specialties) are also provided. Room service is available on call. There are restaurants, swimming pools, children's playgrounds, laundry rooms, gyms and reading rooms. The buffet breakfast is complete, and swimming in the mountain spring water in the mountain swimming pool is really enjoyable. I will come again!
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6/15
Response from Property: Thank you for your compliments. Meeting you for the first time is like returning from an old friend. Every partner of Purana works hard to have an amazing time, because we hope that every meeting with you will be the best Purana. As time goes by, when you look back, you will find that Purana is still here waiting for you.
Qiandaohuzhangyizhi
2-bed Room With Garden View
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 29, 2024
I've been looking at hotels for a long time, and I've been waiting for Purana. I'm not disappointed. This is the only hotel I want to buy again. My family said it's almost as good as a certain Xinbao. The whole area is very quiet, very suitable for a quiet vacation. The area is not large, you can walk or ask the butler to contact the shuttle bus. The swimming pool is beautifully designed. Remember to close the window in advance so there will be no mosquitoes.
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Response from Property: Dear guest, we are touched when we see your good review, because your affirmation is the greatest support and encouragement to us. We hope that our service can make you and more guests have a different travel life, and we will always remember your support! We hope you also remember that there is someone who is looking forward to your visit again!
Guest User
Family Suite - 2-Bedroom, 2-Room, Mountain-View (2 Bathrooms)
Stayed in Sep 2024
Travel with friends
2 review
4.5/5
Great
Posted on Sep 29, 2024
My friend went on a trip and booked a two-bedroom family suite with mountain view. The environment is good and surrounded by mountains. The room is quite large and the two bedrooms are well soundproofed. The bedding is very comfortable and must be praised. We were especially touched by the detailed service of the waiter in the breakfast room. On the first day of breakfast, we needed hot milk and she heated it for us. On the second day, as soon as we stepped into the restaurant, she immediately came up and said, "I'll heat the milk for you." When my friend took the meal and returned to his seat, she saw that he didn't take chopsticks and immediately sent them to him. Treat guests like family, and feel at home! The housekeeper Apu informed us of various matters in advance and during the event, which was warm and considerate. This was a very pleasant vacation, thank you.
Original TextTranslated by Google
Response from Property: Dear guest, we are touched when we see your good review, because your affirmation is the greatest support and encouragement to us. We hope that our service can make you and more guests have a different travel life, and we will always remember your support! We hope you also remember that there is someone who is looking forward to your visit again!
Guest User
Deluxe Family Room - 2-Bedroom, 2-Room, Mountain-View (2 bathrooms)
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 28, 2024
I chose this room because I liked the mountain view suite. The environment is really nice. The large French window, tea table and bathtub are very nice. I brought my own tea set and tea leaves, so I can sit there all afternoon without going out. The air is also very good in the morning. It would be better if the hardware facilities can keep up a little. It would be even better if the large room can be equipped with a bigger TV. The breakfast is buffet. Although it is not a lot, it has a complete range of Chinese and Western cold and hot dishes. The service is good, and the room service responds quickly. The hot spring pool is not open yet, it should be good in winter
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6/7
hycyycjs
Tatami Room
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 28, 2024
This hotel is very suitable for taking children out for a walk. The outdoor swimming pool was a little cold at the end of September, but those who are not afraid of the cold can still go in the water. The children rented the area to row boats and play with water guns, which was very fun. The children's playground in the hotel is not small. Our children didn't play much because they were older. There is a stream outside the hotel where you can catch small fish. You can catch a lot of small fish and then go rafting around. It's a fulfilling weekend. The hotel room is pretty standard. The view of the tatami room is pretty good. You can play chess on the tatami. When you check in, you will be given fruits to eat while playing chess. However, there was a power outage in the room where I stayed at night, and the air conditioner was not very good. The circuit was easy to trip. I contacted the hotel to repair it. The overall environment and service are pretty good. You can come to visit the surrounding areas~
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Chibushoudexiaobai
Family Suite - 2-Bedroom, 2-Room, Mountain-View (2 Bathrooms)
Stayed in Sep 2024
Travel with friends
30 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The hotel is a group purchase with a very favorable price. The two-bedroom suite for 899 for two nights is really great. The hotel has a beautiful environment, close to Monet Garden, Waterfall Coffee, Yunxia Lake, and there are many farmhouses not far away. The food is delicious. The hotel service is very good, responsive, and will come to deal with any problems no matter how late. The breakfast is quite rich, and the rice noodles are delicious. A room attendant from Northeast China in Building 5 of Majia Lane is particularly warm and thoughtful, and must be praised!
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Anonymous User
Mountain-view Double Room
Stayed in Sep 2024
Other
1 review
2.0/5
Posted on Sep 23, 2024
The experience was very bad! Let me talk about the good things first. I like the design of the hotel very much. The scenery is beautiful. The bamboo forest scenery is particularly good, and the overall green landscape is beautiful. Then let's talk about the unsatisfactory places. First, it is acceptable to overcharge for dinner in the hotel restaurant, but you can't treat customers like pigs. The 328 native chicken pot uses newly grown chickens, and the meat is no different from ordinary ones! 3 ordinary dishes plus a rice cost nearly 600. Seeing that we were not satisfied, the manager finally gave us a discount before paying him. The vending machine at the door of the room has no price tag, and the interface for scanning and paying does not have an obvious price display. You need to be very careful to find the price. You can complain directly to 12315 if you are unscrupulous. Even the scenic spots are not as pitted as you. Second, the service awareness is extremely poor. For example, when we reported that we were not satisfied with the food, the waiter looked sluggish and did not apologize or compensate. The room has no balcony, and we did not inform him at all before check-in, and after feedback, we could not give an acceptable solution. Third, the location is very remote, and you can't order any takeaway (you can eat frozen chicken for 328 yuan at the hotel). Unless you come to the mountains specifically to play, or just want to stay in the hotel and not go anywhere else, the location is not advantageous at all. Also, the TV suddenly turned on when I was sleeping at night (the remote control was far away and it was definitely not the case that the switch was pressed), but it only happened once, and I didn't know why so I didn't investigate.
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Response from Property: Dear Guest, Thank you very much for staying at Pulana Resort Hotel. The restaurant prices you mentioned are expensive. Our restaurants are clearly marked. The prices are market researched and the materials are fresh materials of the day. Our hotel room platform displays have different styles and room types, the details are clearly written. As for the location partial, in the mountains, when you choose to travel should be all aspects of the surrounding location have seen ah, navigation is also marked. I hope you next return to the hotel trip to enjoy the scenery, the surrounding scenery is many, cloud grassland, waterfall coffee, gold pine park ~~~ I wish you a happy life, happy every day!
Lokiji
Tatami Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Anji is indeed a gathering place for resort hotels. Before I checked in, the housekeeper Apu of Purana had added WeChat in advance, explaining the hotel's address and dining time, etc., which was very considerate. After arriving and checking in, I found that this was a real mountain view room, with a spacious bedroom, large floor-to-ceiling windows, a large and comfortable shower, and a close-fitting quilt. I slept very well for two nights. There is also a swimming pool at the entrance of the lobby, which is suitable for children to play in the water. It is very close to Yunshang Grassland, but it is convenient to drive here. There is a farmhouse in the small village at the entrance of the hotel, so you don't have to worry about eating. The hotel also has its own restaurant. I will come again next time.
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Response from Property: Special thanks to you for your five-star praise. This is a great affirmation of our work, and we are full of motivation to move forward! Looking forward to your visit again, we will serve you wholeheartedly
Guest User
Tatami Room
Stayed in Sep 2024
Family
2 review
4.8/5
Amazing
Posted on Sep 7, 2024
I brought my family to Anji this time. At first, I was worried that there would be various problems complained by others, but I didn't encounter any. I was still quite satisfied. The stay was very comfortable and the environment was elegant. There was a small episode, but the housekeeper solved it very well. The service attitude and professionalism are excellent. The only thing that needs to be improved is that it would be perfect if the breakfast variety is richer.
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6/10
Response from Property: Dear guest, thank you very much for your affirmation and love. We are very happy to receive your recognition. It has always been our belief to make every family member feel "at home"! We cherish every experience you have in the store. We will continue to work hard to do better!
feixinniao
Tatami Room
Stayed in Sep 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 13, 2024
We booked a tatami pre-sale room. When we arrived at the hotel, the front desk upgraded it to a parent-child room. The two children were very happy. The hotel environment is good and covers a large area. There are flowers, birds, fish and insects. In short, I give it a thumbs up. If you want to choose a quiet place for vacation, this is a good choice.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your affirmation and love. We are very happy to receive your recognition. It has always been our belief to make every family member feel "at home"! We cherish and care about every experience you have in our store, and we will continue to work hard to do better!
Guest User
2-bed Room With Garden View
Stayed in Sep 2024
Couples
15 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel is the largest in the vicinity and is considered a medium-sized resort. It is very close to Yunshang Grassland and Dazhuhai, but we only went to the free one because the scenery was good enough. In fact, it’s very comfortable to just lie down in the hotel without going out 😂 The hotel’s breakfast is also very rich, and there is a farmhouse opposite the hotel that serves delicious food.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your affirmation and love. We are very happy to receive your recognition. It has always been our belief to make every family member feel "at home"! We cherish every experience you have in the store. We will continue to work hard to do better!