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Top rated hotels in Angra Do Heroismo

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Hotel Do Caracol
4/561 Reviews
The breakfast was great,we had no fault with this. Very acomadating for dietary needs. The indoor pool is great, clean and relaxing space, the underground parking was a good bonus for us with a rental car and a great location near the city centre. The negatives we experienced however were not great at all. We had a huge leak from the toilet which flooded the bathroom and come into our room up to the bed at 4am, they turned off the water to the toilet and left us with no working toilet. Or shower. No help was offered to clean up the water in the early hours and was left until the morning. We changed rooms and no help was offered to move our belonging to the other room on a different floor. The new room had a hole in the ceiling of the bathroom and had to be repaired. The shower was leaking, we had mold in the shower and rust on the toilet. The walls had mold damage on also. This is things we definitely did not expect from a 4* hotel. It is very outdated and needs lots of work to it to be a 4* again.
Quinta do Espirito Santo
4.5/52 Reviews
During my 2-week trip around Portugal, Quinta do Espirito Santo is the most favorite. It is not only just a place for a stay but a place providing an authentic experience with the stories of Terceira Island. I stayed 2 memorable days here with Francisco -the owner who is also a very knowledgeable history teacher and museum director, and his wife, just like one of their family members. The manor itself (including the hotel's main buildings, subordinate houses, and a lovely tropical garden) is a mirror of the island's background, speaking to the maritime history and the special geographical position of this island. All the furniture and decorations have their own stories and histories. The host couple is very friendly, helpful, and talkative, and we always had very interesting talks. The rooms are very clean and atmosphere. This is a unique oasis of Terceira and Azores which makes a trip very unusual.
Hotel Ilha
3.8/514 Reviews
Even though the hotel is 2 stars there are basic standards that even a 2 star hotel should have. For example, the toilet brush was disgustingly rotten and dirty (it costs 2€ to buy a new one). The showers had curtains that were also dirty and sticked to the body when we were having a shower. We do understand that the bathroom is from the 60s but we believe that even a bathroom from the 60s can be improved with the time. There was a sock under the bed which implies that the bedroom wasn’t clean. The air conditioner was broken and in an island extremely humid and in the middle of the summer, this is not very nice. The paper cups in the bathroom, that even though we understand they are planet friendly, were disgusting and could be replaced by glass ones instead. The breakfast was extremely poor. The instant coffee was very bad, there wasn’t any fruit and if you’re a person that doesn’t eat bread or sugary cereal there wasn’t any other option available. It has indeed an amazing location, but since the island is so small, any other hotel will do. Nevertheless, if you like camping this hotel is perfect.
The Shipyard - Angra
4.6/542 Reviews
A superb hotel for our stay in Terceira for 3 nights. We stayed in a large one bedroom apartment which had a small kitchenette/living area and huge bathroom. The free garage parking was appreciated in an area with limited parking. The hotel is within easy walking distance of the old town. Our apartment was on the second floor with a large glass fronted balcony which overlooked the boat yard and sea beyond. The staff were excellent from the moment we arrived with reception providing directions to the secure underground parking for our car, the restaurant staff who were friendly, helpful and professional and housekeeping. The breakfast was superb it included a large buffet with everything from local cheeses and cold meats, bread, pastries and even fresh honey draining from the honey comb. There was also a cooked breakfast on offer but as the buffet was great we didn't go with cooked option. We also appreciated the option to have a barista made coffee with breakfast if desired.
Hotel Zenite
3.9/514 Reviews
Location in heart of city can't be beat, at least not in mid price range: surrounded by shopping and restaurants. Front desk staff could not be nicer, always available and eager to help. A lady who works hard to keep breakfast food stocked, and there's a delicious cake/sweetbread on offer. Small but clean, efficient room, and I had a Juliet balcony overlooking Rua da Rosa; photo of town harbor as wall art. I had a nice sized bathroom and shower; a tripmate complained of a tiny, flooding shower, so maybe I was lucky. Would be nice to have a small area somewhere with a set of dumbbells just to keep in shape, especially with all the irresistible food around.
Hotel Cruzeiro
4.3/552 Reviews
I was offered a 'quiet' room to the back as by receptions own admission front rooms were noisy due to cobblestone roads. The room was directly over aircon system, generating a constant hum even with windows closed. The bathroom is badly designed, with tight toilet situation. Despite rooms appearing available on booking websites, reception stated I could not move for first two nights. I was told I would be moved further along corridor. On my lateish return, I was then allocated a room to the street - even noisier than before. In addition, despite the manger originally claiming all bathroom designs were the same, this turned out to be inaccurate as the room I was moved to had a well-designed bathroom. Basically, I feel I was just messed around by reception, creating stress and spoiling the last days of the holiday and for the above reasons would not recommend.

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