Novotel Resort & Spa Biarritz Anglet

This is the worst Novotel I ever stayed in . It’s dirty the rooms smell the breakfast is inedible. The mattress has disposable mattress covers so you sweat . The bar area is ok . No acknowledgment for being a Diamond member. Very abrupt check didn’t ask why we checked out a day was. Only you can’t get a refund we know that we were not asking for one . Much better hotels around.

Very good staff friendly and good welcoming A special attention made for my son Lobby and bar very nice decoration The room is enough space and with amenities which smell good The hotel is closed to the airport and in a calm aera With members card we had a good discount

Wonderful hotel… the staff are so friendly and welcoming and the facilities are great. We stayed for a week as wanted to explore the area and this hotel was a reasonable price compared to one’s closer to Biarritz. It’s close to the airport, but you really wouldn’t know as it’s not a busy flight path. The rooms were fine, no balconies , but other than that perfectly good for what they offered. The pool area was lovely. No charges for towels to take there, the pool was the perfect temperature and plenty of sunbeds. We are late risers and breakfast runs from 6-11 which is brilliant, although there obviously isn’t as much choice on hot food the later you go down. The bar is open til late and the staff can’t do enough. They will bring drinks out to your sunbeds too!! The location is great. There’s regular buses just down the road that are free over the summer and got straight into Biarritz or Bayonne. They run very late into the night too. I couldn’t believe how safe they we felt. Everyone uses them and we were coming back at midnight some nights . Honestly that was such a pleasant surprise. Biarritz itself is just such a wonderful part of the world and stole my heart for sure, and this hotel hit all the right notes to make our stay just perfect. Thank you to all the team!!

This is one of our very favourite Accor hotels- we have stayed there at least once a year for over 15 years and love it. It is well situated, has lots of free parking, the staff are super- very helpful, friendly and efficient. It has a stunning swimming pool and pool area and the food in the restaurant is excellent. A bonus- you can catch a bus outside the hotel to go to either Biarritz or Bayonne- they run every 15 minutes and it takes about 15 minutes for the princely sum of 2.20 euros each return.

We based ourselves here for a week and toured around the area visiting some of the amazing beaches along the coastline. We had a spacious room and the accommodation services were excellent. The staff were fantastic and very helpful and a special shout out to Michelle in the spa. She has magic hands. Thank you! We would definitely stay here again.

Excellente standing !!! Accueil au top !!! Le restaurant nous offre une carte toujours chouette et très basque !!! J'adore leur lobby en mode relax et très convivial !!! C'est comme à la maison mais avec beaucoup de personnel autour de nous.