Guest User
January 29, 2023
Booked this stop on a Loire Valley driving tour of 3 couples with luxury cars. Called before booking to check hotel had secure private parking, explaining the importance of this. They confirmed that it did. When we arrived, we discovered that the car park was too narrow for our cars and that spaces had to be reserved in advance, none of which had bred advised in the call. As a result, we had to cancel the booking and find an alternative hotel, which cost us the price of the three rooms. Extremely stressful and distressing situation