Best Andorra La Vella Spa Hotels

It has been the second time that I stayed at this hotel. The hotel staff is average in English overall. They all speak Spanish. The hotel is facing the residential building, which is less than five meters apart, and the other side facing the street. It is recommended to get the details upon checking in. You can walk for ten minutes to the shopping mall.

Loved it at first, it had the potential to be one of my all time favs and I've stayed at the Ritz in Paris and the Fairmont in Banff, Canada and Monaco...Valet parking, which was great, help with luggage, Welcome cart with drinks and they had coke zero and ice, which was a first...LOVED ~Nice, comfy rooms, fluffy towels, robes and slippers...friendly, helpful staff...within walking distance of HardRock, I collect the pins but then on to the main plaza...Luana checked us in and she helped me find some of the Euro coins and an Andorra one which was awesome. She's adorable. However...they spray the rooms with a cologne and it also comes through the AC vent :-(, I'm allergic to those types of strong smells...they blow up my sinuses, give me a headache and make my skin itch. I felt it the minute we got in the room. We opened the windows to air it out and left to go eat and walk through the town. Came back and I could still smell it. After awhile I realized it wasn't going away so I went to the desk and asked and she said it was coming through the AC Vent. OMG...Yea, they should ask before doing that. We turned off the AC, which would have been more comfortable with it on but I wouldn't have slept at all with the uncomfortableness. UGH :-(. Eva was on night shift and apologetic and helpful, but you can't make it go away. We kept the window open for awhile and it got better but only after we turned off the AC to make it stop...Great hotel and if you have no allergies and love strong smelling cologne, then it's your go to place, but it would keep me from staying there again. :-(. Otherwise it would have been a 5 Star.

The city of Andorra is relatively small, the hotel is at the foot of the mountain and the scenery is good. The lobby of the hotel is large, the rooms are large, clean and the beds are oversized. Under the floor is the restaurant, very convenient. Parking underground garage, but charges.

The hotel has nice outdoor area, which is rare for hotels that are close to downtown. The room is spacious. The swimming pool is very nice. They have both dry and wet sauna. It was great. The staff was very friendly and nice. The restaurant was under rated. The food was very good. The waiters were nice. Definitely will stay there again. I hope the management can do more on environmental conservation. One is not to offer swim caps to guests. I brought my own caps. If people bring their own bathing suits,they will bring their own caps if hotel reminds them with email. I also hope they don't offer slippers or at least the slippers are wrapped in paper. I noticed at breakfast buffet many guests were wasting their food. They took more than they could eat. I hope hotel can address it.

I recently spent five nights in the Art Hotel as part of a ski group vacationing from the northeastern US. We were a group of 27, with the diverse needs and requests one would expect of a larger group. We found the service, accommodations, and overall ambiance to be outstanding. Hotel owners (Ellie and Albert) and hotel staff were warm and attentive. The meals included sufficient choices to satisfy anyone's preferences. The rooms were comfortable and clean. But the best part was the gracious and welcoming atmosphere in the hotel. I would recommend Arthotel anyone making plans to visit Andorra. Our stay was a delight.

This could be a great hotel: it has a prime location in the centre of town and the breakfast buffet is excellent. Unfortunately, otherwise the hotel does not live up to the standards expected of an Accor hotel: rooms are in need of a renovation, the pool area in the adjacent Mercure was not very clean, and loyalty counts for nothing: as an ALL Diamond member, the room we received was very average, and only after escalating a complaint to management were we belatedly granted the free weekend breakfast benefit. There was no welcome amenity (nor gifts for the kids as for example in the Novotel Barcelona City), and no points have been credited for the stay so far. This hotel should not be run as a Novotel if it does not want to adhere to the brand standards and grant the loyalty programme benefits.

On July 22, 2023 I was at the Novotel hotel and I loved it, the spa was in the other hotel you have to cross the street, and I went in the morning it was quiet, and I loved it, the girl in the morning is super nice ! he has a very sweet voice. Charming and very attentive, thanks again! And restaurant some waiters 10 out of 10. The masseuse is a bit I don't know anything... and the fault was the Turkish bath, but we didn't care much because of the friendliness of the spa girl. and hotel to renovate..

The location is very good, just on the edge of the commercial street. When you are tired, come back and sit down. Buy more and come back and let it go. It is really convenient. It is convenient to go to the ski resort by bus. It is also very convenient.