Popular Andorra La Vella 4-star Hotels

We have not been to this hotel. We wanted to make a reservation for June 2023, with a ‘Gift for You’ card. This hotel was on the website of ‘Gift for you’ as a hotel were you can make a reservation with your gift card. But the hotel refused the gift card. We get a very short answer: we do not work with ‘Gift for You’. We were very disappointed. We complained by Gift for You and ask them to remove this hotel out of there list.

Just next to the iconic Andorra building, the starting point of the standard city center and pedestrian street - ”twisted clock”, the two people book a room with a terrace is very emotional, and one person doesn't matter. The room is quite big. Breakfast is good, there are several kinds of fried eggs to choose by yourself, If you don't understand, say the first one, change every day. The front desk is very welcoming, Europeans are like this. The room has an electric kettle. Below the clock is the unnamed river, the river is endless, the cherry blossom season is very beautiful, and it is like Dongguan. It takes ten minutes to walk to the famous hot springs and the iconic Andorra building.

The city of Andorra is relatively small, the hotel is at the foot of the mountain and the scenery is good. The lobby of the hotel is large, the rooms are large, clean and the beds are oversized. Under the floor is the restaurant, very convenient. Parking underground garage, but charges.

Reception: Majority of staff were mostly courteous, however did not always greet upon arrival and did not always acknowledge you while you waited. Room / facilities: Room number 417 is on the 4 floor and is clean. It overlooks the city and has a road and views of the flowing from your balcony. The self control air conditioning is somewhat confusing to operate, but did the job. The room had a balcony with a door that opens fully enabling guests to go outside. The room has a bar fridge, safe, older style flat screen tv, euro style memory foam pillows, (that i found terrible and left me nursing a migraine after the first night). Queen bed, sofa bed, table and chair, hanging area and luggage shelf. The bathroom had a shower/ tub combo with a multi purpose shower head. Day 2, the 168 kids arrived and the noise escalated from a tranquil setting to a wild playground. Kids played in the hall, yelling screaming, opening and then slamming their and friends room doors, knocking on unknown doors and running (mine). Some kids were polite to apologise when they realised they had the incorrect room. Reception were requested to intervene at least 7 times (face to face and via the phone), however this only sometimes restored the peace for a short period. The student teachers/ supervisors were nowhere to be found to settle the children. Not an ideal situation to be in for a relaxing stay. Parking: is available at an additional cost of €21 (at the time of my stay). The car park is very tight to maneuver around. Wifi: Complementary and good speed password required, this did slow dramatically once the 168 kids arrived to the hotel and were using their devices. Conclusion: Excellent position. River views Comfortable rooms. Right in the center of town. Letdowns: Kids permitted to stay and guests not provided this information upon checkin. Adult guests could have been allocated other separate floors and the children on other exclusive floors. Location / Nearby: Centre of the city and all its offerings. Letdowns Rushing water noise can be a bit much for some. Hotel not advising guests of the imminent arrival of 168 children and the accompanying noise. Getting to hotel: Best use GPS. Be aware of the last roundabout prior to the hotel and the 5th exit that goes down just to the right of the main road/bridge. its very easy to miss. The hotel name and parking signs are only visible when your 5 meters from the property. If arriving into Barcelona airport and drive to Andorra, do yourself a favour and turn off “tolls” on the GPS, the drive has spectacular scenery, and is only marginally longer and you will save €30+ in tolls.

The hotel is perfectly located. We take half-pension, full breakfast but and the best unable dinner, three first, three seconds and three posters to choose, all prepared quality, so you don't eat a thousand things from the buffet. We will repeat as soon as we can.

The Good: The location is great, walking distance. The rooms are well insulated from sound. Parking is very convenient, right under the hotel, with direct elevator access. The hotel lobby is clean and efficient. Breakfast was nice... with great espresso machines. The room and bathroom were very clean and well appointed. The Bad: The wifi was spotty. We had to open the room door just to connect. Ironic to call this ”ArtHotel” when the walls are mostly bare. There are no USB ports in the room and of course they use a keycard system for the electricity, so you can't charge your devices if you aren't in the room. The Ugly: They use a very strong cleaning/disinfection agent. So strong that we didn't want to have them clean the room while we stayed because the scent was overpowering for hours after the housekeepers left.

This was really the perfect hotel for me and my three children (aged 22, 19 and 14.) It is in the city center, close to both the shopping street and the bus station (we came by bus from Toulouse and took another bus to Barcelona.) The spa in the hotel next door was included. It was nice, and had a gym and a lovely terrace (but not so nice to visit in October.) It was rather crowded the day we were there, though. I think we got the two best rooms in the hotel, on the top floor facing the mountains. They were rather spatious, had tea and coffee facilities, were clean and had comfortable beds. My youngest daughter got sick that night, and then we could keep one of the rooms until 13.30 for free (when it was time to go to the bus.) We had the buffet dinner which was much better than expected. It was not huge, but tasted really good, and included some specialities from Andorra. We enjoyed it all of us. That said: this is not a fancy hotel, but for our needs (one night in Andorra) it was perfect and priceworthy.

A perfectly located hotel right in the city centre. It has its own parking in a secure garage underneath the hotel. It's quite tight in there and we were very lucky to get a space. It's quite expensive at €26 per night. Our room was comfortable, the decor was dated but everything was functional. Tea and coffee was provided but only decaff coffee. We went to have a look at the pool, which looked great! We didn't have time to use it, unfortunately! The gym was large too, although the equipment was dated. Water was provided in the room, which was lovely. We really enjoyed in Andorra!

Breakfast buffet is not comparable to domestic, but Europeans are quite conscience. The location is slightly off, very close to the station. But the entire city of Andorra is not large, and it is only a few steps away. The facility is slightly older and less soundproof, and you will hear the sound of the corridor. Everything else is OK.

Pleasant, that is, there is no toothbrush and toothpaste in the room. But the environmental facilities and location are great.