"Lovely clean hotel, good coffee, friendly staff. comfy beds. Not aure why we have to pay for patking. 1st come 1st serve. Pay to park is not very hospitable to people who patron to your hotel. We stay here in 2017 with our daughter and our grandchildren we didnt pay for parking then."
"This place was perfect to me!
I went to Disneyland and the location was near from disneyland so just took the Grove bus (Disneyland Main Transportation Center 03/you need a ticket) and rode 1 stop. The counter officers were kind and also people in the same room were.
Thank you for everything!"
"They gave me a different room than what I had booked at first, the sheets in that room were dirty, the floor was cracked, and the couch was broken. I switched over to the room I had originally booked and it’s cleaner but the bathroom door doesn’t even close and the beds are super hard. I didn’t pay that much though so I guess you get what you pay for. The employee at the front desk was very nice and helpful."
"Very easy checking in and out from this place. However, the bed squeaks when you moved. The bed needs to be replaced cuz it’s annoying when you’re trying to get a good night sleep. Breakfast need a little improvement on a selection. Otherwise, it was very convenient for our weekend getaway."
"Good value for the price. Big bed, nice personnel and the ATM is convenient. The staff recommends to not walk around in the neighborhood at night but to rather use an Uber. "
"The location is good, however, the hotel is located the intersection and nearby the freeway. It’s really noisy and also these few nights, I heard the police cars sirens few times at midnight EVERY night when I stayed. I really cannot sleep well."
"This motel-like hotel is about a 20-minute walk from California Disney. The room itself was spacious, and they provided snacks and water as complimentary! The only thing I can say is that the shower was really disappointing; it took a long time for the hot water to come out, and it only trickled out a little. I don't think I'll stay there again."
"The room is not bad, and it is really close to Disney! There is a bus stop less than 100 meters away from the hotel. Take bus No. 83, and you will arrive at Disney in one stop. It only costs two yuan, which is really convenient. You can also choose to walk there, which only takes about 20 minutes. The service at the hotel front desk is also very good. I wanted to play for two days, so I arrived at the hotel at 8 o'clock on the first morning. I just wanted to store my luggage, but I didn't expect that they would let us check in directly. They also gave us two breakfasts for the day (just biscuits in a bag), but I was still touched. The room hygiene is okay, just average. Because it is on the roadside, it is a little noisy at night, but it is acceptable. Overall, it is quite good, after all, the price is here."
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9.3/10
Great
GGuest UserLocation is great, safe neighborhood. Traveled for a concert at the Honda center and was able to get there in 5 minutes with little traffic or difficulties. Hotel has great atmosphere, want to keep booking there. Cleanliness of room was not the best. Side table had pen doodles. Fixture in bathroom was broken. There was trash in different areas from previous visitors. Pee stains on bathroom wall and other stains around the furniture.
Hhalxoxo7I used it to go to Disney with my family.
There are frequent shuttle buses to Disney from the Toy Story parking lot right next door, so it was very convenient. There is also the Cheesecake Factory nearby ⭐︎
GGuest UserLocation is very close to Disneyland which is perfect, about 7-10 minute walk. It is hard to see the actual hotel because of the surrounding tall buildings but the small entrance is right next to Coffee Bean and Tea Leaf. We are a family of 6 with 16,7,8 and 3 year old kids. We were given a corner room, 2 queen bed suite. Room location is not ideal, we have a view of the hotel’s HVAC system. I think the suite is quite small but it does not matter to us since we didn’t book to stay at the hotel but to spend in Disneyland. I have one complaint about the room: the charging station (one) by the night stand was not working, as well as the reading light on one of the beds. This is personally important to me as I need to charge my phone at the end of the day and I need it close to my bed for easy access. The bathroom is clean. Spacious stand in shower. Great water pressure and temperature. Spacious bathroom vanity with large LED mirror. Towels are enough. Toiletries are complete. Room kitchen is complete with a spacious fridge. Room sofa is ok, not the most comfortable but it is not a deal breaker for me. The sofa can turn into a bed but we didn’t use it. One large tv in the living area and one large tv in the bedroom. I think the closet size is decent, has limited number of hangers. Hotel lobby and dining area is clean and well maintained. Staff is friendly, courteous and professional. Free buffet breakfast when I booked, it was good- depending on the day, they offered scrambled eggs, sausage, Canadian bacon, tater tots, fried potatoes, grapes and honeydew, different flavored yogurt, make-your-own-Mickey-waffles, bagels. They have all the condiments and all kinds of drinks. You can order food from your room from outside places (room service) but the choices are limited and of course more expensive; we used DoorDash instead as the price is about the same, if not, cheaper and the choices are endless and it was delivered right to our room anyway. Check in and check out process is quick and smooth. I’d say our stay was comfortable and enjoyable for the most part!
GGuest UserThis hotel is still under transformation. A bit inconvenience caused.
One day, I left out the hotel room around noon. I found my room had NOT been cleaned after l returned the hotel room at night. I called the front desk and learned that I should call the housekeeping before l went out. This was the first time I encountered such an unpleasant experience. The housekeeping SHOULD keep track of their duty list to clean the room. It’s not guests’ responsibility to report we left the room instead!
I did leave my feedback to the hotel and hope they could improve their customer service.
AAnonymous UserHas a direct shuttle bus to Disneyland Anaheim, around 2 stops.
Overall was a good experience. Place felt safe as well, the bus stop to Disneyland was within the compound so it felt a lot safer. The hotel after this busstop had homeless people sleeping on the benches.
AAngie.chanThe room was spacious and close to Disneyland, so I recommend it. However, the room had a unique smell. I forgot to breathe for a moment when I opened the door.
GGuest UserVery clean! Not too far from Disneyland and we were able to find parking both days which is a must for me. My only issues were when checking in, the man that helped me was extremely kind but the woman on the counter next to him was very rude and took my ID away from him and stared at it and then at me very accusatory. I don’t know if she thought it was fake or what but it was awkward and very rude. My other issue was that when we came down for breakfast around 8:30 (breakfast ends at 9:30) they were almost completely out of food (all that was left was some potatoes, cereal, and oatmeal) and when we asked the kitchen staff if they were going to restock it we were rudely ignored until finally she said what they put out already was all that they were going to for the day. Overall the location and the room were pretty great it was just some of the staff that ruined it a little. (Except for the man who checked us in, he was very kind!). Not a terrible experience but if I’m paying this much I would expect better service.
HHigbyThe security guard was very rude! He was hassling us as we were loading our car with our belongings. We had a long trip ahead of us so we had to organize our stuff in the car, which would have taken us about 20 mins AT THE MOST. With him constantly harassing us about taking too much time and us having to stop what we’re doing to speak with him it ended up taking us an hour to do the task. We also were traveling with my emotional support animal whom just had babies (2 kittens) and so they were in the car in a cage and he even started yelling while my husband was cleaning out the litter box which terrified our pets!! It’s crazy how unprofessional this man was.
On the other hand, the room itself was nice! I loved the layout, how there is a sliding door that separates the front half which is the bed, tv, and bathroom area. And then the back half has a sofa ( that can be pulled out into a bed) and a sofa chair, coffee table, and two end tables, the windows which do open, and an additional tv. It’s perfect for my husband whim likes to watch tv all night while I’m sleeping in the bed in the other area. They also have a great breakfast with a waffle maker!! So besides the security guard in the parking structure I had a great experience at this hotel.
GGuest UserThe Anaheim Convention and Exhibition Center is very close and can be walked. Disney/or the location is very good for meetings. For other requirements of the motel, don’t have too high expectations😄
MMarlaMe and my husband were actually very shocked at how this room looked. Considering it's location , Anaheim Hills.
The bathroom faucet is broken , it moves when you turn it on.
The kleenex holder has no kleenex and its rusty.
The lights needed new light bulbs. So it was very dark in the room.
None of the ice machines were working. And when I told the girl , she said nothing to me, like she didn't care.
Then I asked for hand towels , wash cloth and 1 more bath towel and the maid said no, they didn't do the laundry, so me and my husbandp had no wash clothes to wash our face, nor dry our hands.
Then complimentary coffee in the morning, I was looking forward to,. Never .existed. she told me I had to pay her 4.00 for a cup of black coffee!!!
The refrigerator in our room was broken, the door of it was held together with tape!!
How could a lovely town have such a scummy hotel!!!?
Why don't you fix things that break , gave ice for your customers, and towels!! Towels are pretty darn important!!
Don't lie about complimentary coffee and then try to sell it for 4.00 a cup.
Alot needs to be fixed on this hotel. It's hideous, and could be so nice if you just tweak a little bit of things. .
I'm sorry but 1 star, I need towels when I get out of a shower.
I need ice too, and coffee would be greatly appreciated.