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Hotel Okura Amsterdam – the Leading Hotels of the World
4.3/571 Reviews

Hotel Okura Amsterdam – the Leading Hotels of the World

Amsterdam Oud Zuid Amsterdam|1.95km from Vondelpark

Latest booking 12 hrs ago

We decided to splurge on this 5 star hotel for a long anticipated family reunion. Unfortunately the experience was marred by a series of disappointments caused by utterly incompetent hotel staff. When I called ahead on the day of our arrival to request an early check-in the hotel rep. sternly informed me that I would have to pay a 120 Euro charge for the privilege! We are experienced travelers and never have we encountered such a demand. We took our chances regardless and decided to show up 2 hours early. Sure enough, our room was already ready and we were allowed to occupy it at no extra charge. Things really started to go south when a limousine that I had arranged for separate airport pickup of my daughter’s family through the concierge showed up at the airport unequipped with a baby car seat. I had expressly requested this when I booked the service. This was also specified in the booking confirmation sent by email to me by the concierge. The reaction I later got when I complained to the concierge was that I was not charged extra for the baby seat - as if this was the main issue! Furthermore, this was the first time that I was informed of such a charge, as no mention of this had been made in the email confirmation of the limo reservation which I originally received from the concierge. More importantly, what is more concerning is the utter indifference he showed for the safety of a guest’s infant grandchild. All that concerned him was the money angle to the failure. Things soon got worse. When we checked into our room we lifted the bed cover to discover several hairs and multiple red and yellow stains. Unbelievably, the chambermaid had neglected to change the bedsheets. This, in a 5 star hotel! After we called reception, staff was quickly sent to our room to change them. We never heard further from management about this. We later had dinner at Serre restaurant onsite and left the place hungry. The chef seems to focus on presentation and less on the reasonableness of the portions. My wife had a fish main course which was equivalent to 3 forkfuls. The minuscule dessert was pretty to look at but was grossly inadequate even for one person. The restaurant style is a throwback to the old Nouvelle Cuisine school. For the icing on the cake: a voucher for a round of drinks on the house at the rooftop bar that the guest services manager had kindly given me was bungled by the bar staff. When I arrived home I discovered a mysterious charge of 66 Euros by the Twenty-Third Floor Bar. The bar staff set new standards of incompetence in taking my voucher and charging me anyway.I had to call the hotel for credit but I am losing money anyway from the spread in exchange rates used by credit card companies. To be fair, the Superior View room was extremely spacious and comfortable with a magnificent view. The large pool and ample spa facilities were enjoyable and a significant convenience . Also the reception desk personnel were very professional and welco

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Breakfast

Apple Inn Hotel
3.8/560 Reviews

Apple Inn Hotel

Amsterdam Oud Zuid Amsterdam|0.51km from Vondelpark
Shockingly bad. Where do I begin? Well first, on *******, the hotel says there is parking on site. NO. There is only street parking and if you want to park in a car park, it’s is a five minute drive away. Sadly, the is opening realisation, was not the worst part of the visit. The gentleman at the front desk was obstinate and not very helpful. But eventually explained the parking. So let’s move on to the rooms. We booked three rooms and all were bad, some slightly less so than the others. This is just one. Walls were in very poor condition. Cracks, badly filled. Patches were covered with sellotape (scotch tape) Wardrobe had extra blanket literally shoved in to the top shelf. If it was warm enough for the fan, using it would have blown more dirt and dust into the room rather than cool it. The curtains were coming away from the rail and did not close completely- not great anyway but really bad for a room on the road. The smoke detector was covered up with a plastic bag. Not sure why but really not safe. The bathroom? Oh my. The smell was foul - literally. It was tiny, I am not a large or tall person but I would have struggled to have a shower. I could touch all sides of the bathroom without bending my arms. I have nothing against small spaces done well. This was not. And don’t be fooled by the nice pictures of the toiletries on the website, they simply do not exist. It was both bad and did not feel safe, and I could not bear to think ahead to what the shower was actually like… It was so bad that after getting a bite to eat in the pizza place down the road (great by the way) we looked for another hotel and moved and ironically the Park Inn West was actually cheaper than the Apple Inn. We had spent a total of 10 minutes max in this hotel, it was an expensive luggage storage facility for about an hour considering we had booked for three nights. The rooms we stayed in bear little resemblance to the room pictures on *******, ***********, or their own website. And a lot of postures are from 7+ years ago. I can only conclude that the good reviews are either untrue, guests were visually impaired, or they got the one room that happens to be half decent. The only recommendation I can make is DO. NOT. STAY. HERE. there are plenty of other good clean safe budget options.

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Top rated hotels in Amsterdam

Searching for hotels near Vondelpark? Compare room rates and reviews to find your ideal stay.
De Ware Jacob Boutique Hotel
4.7/551 Reviews
Amsterdam Oud Zuid
We had a magnificent stay at De ware Jacob Hotel with a family of five at the end of 2020. With the Covid restrictions it was not easy to travel around, but nonetheless we decided to spend a weekend in Amsterdam benefitting from the beauty of the city with fewer tourists at this moment in time. This Hotel was recommended to us as a cosy newly renovated boutique hotel at the heart of the Museum District, and the price was really good, so we were not disappointed. Our stay was even more memorable than expected. We were received by the very friendly owner and treated with a glass of Cava. The suites and the family rooms were very nice and spacious, we also benefitted from an upgrade, which was a nice gesture. A nice sushi dinner was delivered from a nearby restaurant and we enjoyed it in the lounge with a nice restaurant ambiance. We were pleasantly shocked to be given the variety of Georgian natural wines tasting by the host, something we never tried before, accompanied by the delicious strawberry covered in chocolate. Fantastic!! Breakfast was nicely presented, had nice selection and we were also offered a glass of Prosecco to start the day, but instead decided to swap it for extra cappuccinos and a homemade cake on the house. The city itself was delightful, being not so crowded as usual. We really enjoyed walking in the nearby park. Also went to The Red Light district which was absolutely empty, something unforgettable and special!!! It was indeed a very pleasant break in beautiful Amsterdam.
Princess Hostel Leidse Square Amsterdam
2.6/552 Reviews
Oud-West
It's quite clean. It would be better if the charger has power. It's like thunder when passing the tram outside. But at this price in Amsterdam, what kind of bicycle do you need?
Hotel 74
3/518 Reviews
Oud-West
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Hotel the Neighbour's Magnolia
4.1/547 Reviews
Amsterdam Oud Zuid
We had a good stay at this hotel. We rented a triple room. Apparently there are 3 triple rooms in this hotel. One triple room in the basement, and two triple rooms on the upper floor. The triple rooms on the upper floor have kitchenettes. We got a room on the upper floor facing the garden. It was dead quiet no road noise at all. The room had a double and a single bed which made my daughter happy as she got a real bed and not a rollout sofa bed. The hotel is about a 5 minute walk to Vondel Park, 15 minutes to museum district, and 20 minutes to the Albert Cuyp market (which we really enjoyed, you gotta go there). There a several restaurants close by, we enjoyed the Brasserie Van Dam (went there two times). Our room was quite large, but stairs leading to our room where steep and narrow (there's no elevator). But our host Roy was more than happy to bring our luggage up to the room, and down when checking out. The only caution I would make, is that the rooms do not have air conditioning. One day the weather was 30 degrees celsius (86 degrees Fahrenheit) and our room was very warm even though we had 2 fans.
Maison Elle Amsterdam
4.4/548 Reviews
Oud-West
It ’s so cute. If it ’s not a taxi pick-up, it should be hard to find. There is no signboard. There is a welcome drink .. The food is ok, but the room is very small enough to leave without room for luggage. The floor to the other side has to take a narrow staircase, it is very difficult for girls to carry luggage. A little overpriced .. Although the hotels are expensive during the exhibition, but the city center hotels at the same price, the rooms are mostly large.
Hotel Atlas Vondelpark
3.8/549 Reviews
Amsterdam Oud Zuid
I hate to say anything negative because the staff we met were so friendly and helpful but the hotel is really shabby. Our room was run down and very basic; I thought it could use a complete overhaul. We didn’t have basics like a hair dryer or iron but did have a safe, TV and kettle. Aside from the shabbiness my main issues was the bed. The bed was so uncomfortable, I didn’t sleep well at all. However the location is great, right next to the park and a short walk to public transport, I did walk in to the city centre one morning and it took about 40mins. The area around is beautiful too, very quiet part of the city with fab restaurants and bars. Overall though I wouldn’t stay here again unfortunately.

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