Anantara Grand Hotel Krasnapolsky Amsterdam

Anantara Grand Hotel Krasnapolsky Amsterdam Reviews

Anantara Grand Hotel Krasnapolsky Amsterdam

Dam 9, Amsterdam, 1012 JS, NetherlandsView Hotel Details
Anantara Grand Hotel Krasnapolsky Amsterdam
Anantara Grand Hotel Krasnapolsky AmsterdamAnantara Grand Hotel Krasnapolsky AmsterdamAnantara Grand Hotel Krasnapolsky Amsterdam
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Anantara Grand Hotel Krasnapolsky Amsterdam Guest Reviews

4.7/5
Amazing
44 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(44)
Positive reviews(43)
Reviews with photos/video(5)
Awesome stay(19)
Great location(18)
Great service(11)
Negative reviews(1)
Anonymous User
Deluxe Double
Stayed in Jun 2024
Family
19 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Amazing interior design, the hotel offers a wide range of facilities.
Response from Property: Dear Mr./Ms.,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director
Vancouverlife 123
Deluxe Double
Stayed in Apr 2024
Solo travelers
23 review
3.7/5
Posted on Apr 29, 2024
The hotel was nice, but my room was located far from the main building. I had to walk through a long, empty hallway every time.
Response from Property: Dear Vancouverlife 123, Thank you for choosing Anantara Grand Hotel Krasnapolsky Amsterdam.We are truly grateful that you took the time to share your experience with us and we are happy to learn that you found the design of our property to be nice and tasteful. Furthermore, we do understand that getting to some specific rooms in a large property could be time consuming and I would like to apologize for the inconvenience in regard to the room allocation which did not meet your expectation. However, we would be happy to provide you with the room nearby our reception for your next visit in Amsterdam.Nevertheless, I am glad to read that you were pleased by the hospitality of our team and that the cleanliness of our property was up to your standard. Thank you once again for your time and for staying with us. It has been our pleasure to welcome you to our hotel and we hope to do so again in the near future. Sincerely, Lana de Wit – Guest Relations Manager
Anonymous User
Deluxe Double
Stayed in Dec 2023
Couples
4 review
1.7/5
Posted on Jan 4, 2024
We spend our honeymoon in this hotel, the arrangement and everything was unexpected, unfortunately we had very bad service and very bad experience, they don’t even bother to care about us.
Worawit N
Deluxe Double
Stayed in Mar 2024
Booked for others
7 review
4.7/5
Amazing
Posted on May 7, 2024
In The Heart of Dam Square easy to walk and Perfect location Super Breakfast
Response from Property: Dear Mr. Worawit N, Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky on this website. We always aim to provide our guests with nothing less than a 5-star quality and we are delighted to learn that you had a memorable stay with us. Furthermore, I am grateful to read that you enjoyed the variety of food and beverage we offer at our breakfast area and that you appreciated the unique and unbeatable location of our beautiful property. Our great location is truly one of our best assets and it is lovely to see that you were able to explore Amsterdam and all it offers. Thank you once again for your kindness and for staying with us. We are honored to have had you as our guest and we look forward to welcoming you back in the near future. Sincerely, Arne Heuwekemeijer – Hotel Director
Mr Thamrin
Suite
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 12, 2024
we love the big room in here 😍
Response from Property: Dear Mr. Thamrin,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam via this website.We are thrilled to hear that we were able to provide you with such a wonderful experience. Providing exceptional experiences for our guests is at the core of what we do, and it is rewarding to receive such positive feedback.Your glowing review truly warms our hearts and motivates us to continue exceeding expectations.We look forward to welcoming him back for another outstanding experience at our hotel.Kind regards,Arne Heuwekemeijer - Hotel Director
Guest User
Deluxe Double
Stayed in Jul 2023
Couples
11 review
5.0/5
Outstanding
Posted on Jul 19, 2023
it was best trip and hotel is very nice and friendly and good service
Response from Property: Dear guest,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky on this website.Our aim is to achieve the extraordinary and it is truly a delight to see that you had a memorable stay with us and I am grateful that you were pleased by the heartfelt hospitality of our team. I appreciate your kind praise of our team members and I assure that your compliments will be shared with them as they would be happy to know that they made a lasting impression with you.Thank you once again for choosing our hotel and for such a high rating you gave us. We are honoured to have had you as our guest and we look forward to welcoming you back again in the near future. Sincerely, Arne Heuwekemeijer – Hotel Director
Guest User
Deluxe Double
Stayed in Jun 2022
Solo travelers
7 review
4.7/5
Amazing
Posted on Jun 12, 2022
The location of the hotel was good. It's walking distance from the central station and surrounded by many shops and restaurants. The staff were friendly and the receptionist even walked me to the lift. However, the layout of the hotel was a little weird as the lift to my room was a small one in a corner next to the carpark entrance. Wasn't a good impression given the amount paid for the stay. The room was small but the decor was pleasing and very comfortable. The toilet was of a good size and the shower was relatively wide. Breakfast provided at the hotel was good.
מאור
Premium Room
Stayed in Mar 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 2, 2023
The room is a little bit small but the hotel is perfect
Guest User
Deluxe Double
Stayed in Aug 2022
Travel with friends
3 review
4.2/5
Very Good
Posted on Aug 27, 2022
The hotel is in a very good location to walk around the city. Everywhere is a walking distance. A good choice but a little expensive in view of room size.
GeLaDiSi
Deluxe Double
Stayed in Aug 2022
Family
4 review
3.2/5
Posted on Oct 24, 2022
Hotel location was good as it is in the central area to almost all activities that we went. But however, hotel room service did not help us to empty our toilet trash bin every single day despite that we gave tips everyday, so I'm not sure how clean exactly is their room service. Bring extra cash for hotel tax and deposits as we were only told on the 1st night of checking in when the recept call up to our room to ask us to go to the reception to pay for our hotel tax and deposit, where only the deposits will be refunded upon checking out if you did not consume their in-room beverages or destroy their hotel etc. Hotel location is very near to 2 super mart, and also the ******** coffee shop, cafe and restaurants, not very convenient for kids as every where smells of ********. Breakfast was super good spread, large varieties, we love it.
Guest User
Deluxe Double
Stayed in Jun 2022
Couples
18 review
4.5/5
Great
Posted on Jul 8, 2022
Excelent location Great service Good breakfast I visit again lovely hotel
Debra Agboola
Premium Room
Stayed in Feb 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Feb 21, 2023
Amazing hotel - a must stay
Guest User
Deluxe Double
Stayed in Jun 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jun 18, 2023
Fantastic Stay!
Sherlockdalu
Premium Room With Dam View
Stayed in Sep 2024
Family
11 review
4.2/5
Very Good
Posted on Sep 9, 2024
The dam view room has a view of the entire square, but the soundproofing of the glass windows is average. The noise from the street lasts until 3 a.m., toothbrushes are not provided, parking is 50 euros a night, the overall feeling is OK, breakfast is not suitable for Chinese people, tea eggs are too salty. All the money was spent on the dam view 😂
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Response from Property: Dear Sherlockdalu, Thank you kindly for choosing Anantara Grand Hotel Krasnapolsky for your recent stay in Amsterdam.I am honored to have received such a high rating such as this and I am happy to learn that our efforts and dedication were appreciated. We always strive to provide our guests with the best experience possible and your feedback is a great motivation for the team. We look forward to welcoming you back for another memorable experience. With kind regards, Lana de Wit - Guest Relations Manager
Anonymous User
Deluxe Double
Stayed in Jul 2024
Family
7 review
4.3/5
Very Good
Posted on Aug 6, 2024
The hotel is in a good location right on Dam Square, and many attractions are within walking distance. The breakfast is delicious, the service is also very good, the bed is big and comfortable, but the room is too small, the window is not soundproof, it is so noisy at night that I have to wear earplugs to sleep. There are rats in the outdoor seats of the bar downstairs!! Overall, this price is not worth it.
Original TextTranslated by Google