Maison Elle Amsterdam

Great hotel with great service, in a perfect location.

Lovely, quiet boutique hotel with lovely staff. We had a garden view room and I could not imagine a more peaceful place to stay in Amsterdam. Excellent location for exploring the major sights and good meal options nearby. The only drawback is, like most places to stay in the city, public transport from the airport is not a good option. It was not a great issue but we couldn’t get the TV to work. Maison ELLE is upgrading its technology and I am sure they will sort this out. After a day exploring the city, the comfortable bed and a stylish room with a view was all we needed. 😊

Unfortunately it is less boutique, and more budget without the corresponding price. There’s a distinct lack of attention to detail. I stayed for 4 nights in a comfort room. Pro: 1. Good sized room Cons: 1. No body wash or conditioner when I checked in. Took until my last night for conditioner to be replenished despite daily requests. 2. My room door initially didn’t lock and needed to be reset by the front desk staff. 3. I understood that free breakfast was included upon booking some months ago. Upon arrival, policy seemed to have changed and now breakfast is an additional cost. 4. Cleaning seems to be outsourced to an external company. The room cleanliness was questionable with stains on sheets and on the carpet. 5. Accessibility- the hotel is in an historic building so even with an elevator, there are some narrow steps to navigate if you have heavy luggage or mobility impairment. 6. Expensive for what it is at €255/night. I stayed at a deluxe 5-star hotel in central Stockholm with daily buffet breakfast/gym/sauna for the same price. 12 min walk to most tram stops for main attractions in central city. Public transport to/from airport involves walking+bus or tram+train, and while doable is a little cumbersome with luggage or in the rain. I would look to stay elsewhere if I returned.

Absolutely beautiful. In a gorgeous location with great tram connections. Lovely staff, with well appointed rooms which are also decorated to a very high standard. It has a very cool relaxed atmosphere and we definitely want to stay here again.

Fabulous hotel, stylish, impecable and very well positioned. The staff were super friendly and helpful which made for an even better stay. The room, on the third floor, was a very attractive attic style with a very large and comfortable bed.

Great hotel in AAA position. Staff were so accommodating. Rooms are small but was perfect for what we needed. Be was very comfortable. We didn’t have breakfast but you could smell it every morning in reception and smelled delicious Staff helped with anything whenever you needed it. Can’t fault anything. Close to trams and right on the park which is amazing.

It has potential but unfortunately it is very understaffed and that impacts the service. The hotel is also under renovation which is open to the breakfast area, so not particularly relaxing. On our first morning the maintenance worker cooked our breakfast which was very good and we thought quite funny! On the second morning there was only one poor girl attempting to manage the entire breakfast room, including serving, cooking and clearing the tables, for a full hotel all by herself! Although our breakfast was included for we left and went to a neighboring cafe. The hotel lacks a professional touch and doesn't feel very well run. Also security was lax as you entered into a front door and could go straight up to the floor rooms that weren't locked. Hopefully when the renovations are completed and with the addition of more staff it can live up to its potential. Location is great.

The rooms are nicely decorated and the hotel is well located.,Granted, it could have been perfect. The rooms are beautifully decorated, and it seems that the entire house is set up with style and considered with some intelligent tech. features in the rooms. Currently, the house is quite easy to find as two huge construction containers have been deposited right in front of it. Not coincidentally, because renovation work is indeed underway at Maison Elle Amsterdam. The workers start early in the morning and march through the breakfast room as it would have been the most natural thing in the world. Drilling, hammering, and screwing occur unabashedly, as if on a construction site. These works take place just a few meters from the guests who have their breakfast between 8 and 11. The workers behave unashamedly. They talk loudly, whistle, or argue. I'm not sure if this would happen at Maison Elle Paris. Suspending the works until at least after breakfast time was apparently not an option. A simple Paravent or at least a curtain so that guests don't visually notice the works would have been too much either. The absolute minimum would have been a small, discreet sign apologizing for the circumstances. All this has very little to do with le très chic... French art de vivre. Moving on to the next point. The television, which is included in the offer. Unfortunately, it is not connected to any cable or provider. For those who don't bring their own streaming subscription on their phone, it will remain a black screen. Boutique hotel lifestyle ... or simply cost-saving? Some of the staff members seemed to be in the wrong place at the wrong time, totally clumsy and not organized. This house deserves a better management. Now, the question is, will I find something better for a hefty 300 euros per night (breakfast with drilling workers included)? Think so. I will definitely do my best.