Grand Hotel Downtown Reviews

The reception girls are doing so good service. Friendly and always smiling. The hotel's location also very good, only 8 min. from Leidsplen, and close to tram line as well. Big room and clean. I can absolutely recomend this hotel

The location is good, easy to reach by taxi or tram, walking distance to Jordaan but the neighbourhood is not touristic, it’s a local neighbourhood with nice bars and restaurants, and charming canals to the west. Walking distance to the food hallen and vondelpark. The room was on the ground floor facing an inner garden, very quiet

The hotel room is really too small And there are many large windows It would be very unsafe to live on the first floor like this.

Beautiful environment, breakfast is OK

Nice hotel, in a lovely area. Rooms clean and tidy, although nothing like in the pictures on the website.

Receptionist very helpful and cleaning staff very nice and friendly people. The rooms we stayed in the penthouse very nice views ofn the city from the balcony.

bra location men rummet var smutsigt, mattan i gångarna var fläckig, besticken i restaurangen var smutsiga

I stayed at the hotel 5 years ago, it is near to the centre but far enough out so that it isnt noisey at night. The staff were polite and the room was clean, if not a little dated. The only issue was, on arrival the reception staff advised the bill had not been paid. I had to show my credit card statement, and all ******* emails and confirmations. Once they had seen these I was checked in. I would advise to have all booking and payment receipts and emails to hand if booking through *******.

It’s listed as 4 star. But it’s like a 3 start airport hotel. Very dated and old inside. I had the best room, one of the top floor ones. But getting is is a hassle and it’s not great. Bathroom is very old. I can’t fault the breakfast!

Make sure you pre-pay for your room. I was double charged for my room. Once at check-in and once at check-out. Either the staff is not aware of payment procedures or the hotel has a fraud operation in their payment system that they are not aware of. They will not help you resolve the payment issue, so save yourself a headache and prepay.

Arnold and reception/front desk staff were wonderful. Dealt with all issues we had as best they could. Would not stay on ground floor in this hotel due to strong sewer smell from shower but anywhere higher would be fine.

Don’t book a first floor room, my parents did and both rooms they had a terrible sewer smell, I had a room on the 6th floor was great. Beautiful view of the city, and good size, breakfast was just ok, get coffee somewhere else

This was a great choice. its very convenient to lots of things to go do, eat, and drink. The trolley system is fantastic, just a block away. The room was comfortable. The bathroom was very nice. Walk-in (no threshold) Shower was great. i ordered a bed with a sleeper sofa for my son. The sleeper was very difficult to sleep in. so we got creative. Did not do the breakfast. I would come back to this hotel for sure!

The room was small even though I had booked a suite. The roof terrace has no privacy. The light in the bathroom was insufficient to put on make-up. The location was fine. Close to the museums and easy access to tram. The people at the hotel were friendly. Breakfast was good.