InterContinental Amstel Amsterdam Reviews

Good hotel

This hotel is full of holes. I booked a king-size bed room with river view for 7,480 for two nights. I paid another 858 when I arrived at the hotel, which is more than 4,000 for one night. But the air conditioner in the room I got was broken. Because it was winter and I couldn't live without heating, I asked the hotel if I could change rooms. The hotel said they were fully occupied. If I wanted to change rooms or upgrade, I would need to pay extra. After communicating for almost two hours, the hotel said they could arrange a room for me for free, so we moved to another room. However, when I finally checked out, she said that only the first night was free, and I was charged 170 euros for the upgrade on the second night. Check-out was in the morning and the front desk said he didn't understand the situation and asked me to pay first and wait for the manager to get back to me at work. But the money was deducted and they still haven’t responded to me to this day!

Staying at InterContinental Amsterdam is the best choice for our trip to the Netherlands. The hotel is a century-old building, close to the Amsterdam canal. European royal style, Queen Elizabeth once stayed. Miss Julie at the front desk has a warm smile and enthusiastic service. Have breakfast at a Michelin restaurant, buffet & order. The welcome drink for InterContinental members is enjoyed in the hotel bar, which is very attentive. I was lucky enough to experience High tea in the hotel. There is champagne, and each meal is paired with a different variety of tea, which is very luxurious. I am looking forward to staying at InterContinental again next time I come to Amsterdam...

The hotel room is very beautiful and the service is great! Afternoon tea is a special 4-course format, each course comes with tea, which is very attentive. The welcome drink for InterContinental members is served at the bar.

Super comfortable! Come again next time!

It seemed like it was really good. They also want to stay overnight. As expected, the major hotels seemed to be first class. thank you very much.

The hotel enjoys an excellent location near Amsterdam's famous museum quarter and shopping district, and is just a short walk from the city center's main attractions and transport facilities. This hotel is known for its luxurious facilities, excellent service and well-designed rooms. Amenities include multiple restaurants and bars, fitness center, indoor pool, spa, conference facilities and more. The rooms offer modern facilities and are elegantly decorated to provide a comfortable living environment.

Very good service

A very good stay experience, I didn't find any shortcomings.

The room is quite large, and the bathroom, bathroom, and bedroom are relatively independent. The facilities and decoration are very historical. There are photos of Queen Elizabeth when she moved in on the second floor. Close to the canal, you can board the yacht directly outside the restaurant. very convenient.

The whole is great, but the room is not big, the price is really expensive, the view of the canal is very good, and the service is nothing to say

Not bad but nothing surprising

The sanitation and environment are good, and the waiters who push the luggage are considerate. The reception staff at the front desk should learn from it.

Room environment is good