WestCord City Centre Hotel

I stayed for 2 nights on January 17th and 18th, 2024. The young white man at the front desk took a long time to check in and was unpleasant. I was surprised that even though I had made a reservation, the guests had to enter my name, country of origin, phone number, etc. into an iPad. By the way, I have stayed at other hotels in Amsterdam and Brussels, but this is the only one where check-in was so difficult. While I was inputting my personal information, the front desk staff took a long time to settle the remaining amount of the accommodation fee, even though he had plenty of time, and in the end he asked me whether or not I would have breakfast. I also forgot to tell you about the breakfast venue. So when I checked out, I avoided him and asked a black woman to help me, but she asked me to pay an additional fee that I didn't know about. End of asking for help. It seems that the front staff lacks training. There is no toothpaste set, and the amenities are minimal, such as shampoo. The Nespresso in the room worked properly and I was able to drink coffee. The room felt clean. The air conditioner in the room was made by Daikin, a Japanese manufacturer, and the room temperature was comfortable. The water pressure in the shower was weak, but the shower room was clean and there was hot water. The location is 8 minutes walk from Amsterdam Central Station, making it very convenient for traveling and sightseeing. Also, this is an advantage for men, but even though the hotel is not in the red-light district, there are more than 10 red-light windows near the back streets, so you can enjoy it.