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5 star

Hyatt Regency Amritsar
4/581 Reviews

Hyatt Regency Amritsar

Amritsar|2.87km from The Celebration Mall
I stayed at the Hyatt Regency in Amritsar for 2 nights 30 /31 May as part of a Mercury Holidays tour group. All the hotels used were excellent but the Hyatt stood out because of the attentive nature and politeness of all the staff members. They could not do enough for us. The greeting was exceptionally warm and friendly and we were made to feel special right from the moment we got off the bus. Everything was well organised and the whole experience was wonderful, stress free and relaxing. Everyone was so helpful and the service so prompt and personal. Too ***y staff to compliment from door attendants, greeters, receptionists, luggage handlers, restaurant personnel and room cleaners all deserve more than 10 out of 10. I have probably missed out some roles for which I apologise. If I had to select two names it would be Sonali on greeting. She has a smile to die for (see photo attached) and so helpful and informative. She told us all about the Golden Temple what to look for to get the full experience and showed us a flavour of what to expect there at night and during the day and at the closing of the border ceremony via the hotel information video. She also advised us on the security arrangements at sites and what not to take ( eg cigarette lighters) and expected dress codes. Nothing was too much trouble for this lady and her colleagues. The other person would be Bandano who worked in the pastry shop. I was looking for some of our tour party and another tour group had just arrived so the greeters were very busy in the foyer and she just came over and asked if she could help and pointed out where our people had gone. This demonstrates the team work between all departments and why the service at this hotel is exceptional. I have travelled a lot on business and have stayed in some top class world ranked hotels and this is one of the best due mainly to the genuine attentive nature of the staff and their willingness to help. Nothing was too much trouble.

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Top rated hotels in Amritsar

Searching for hotels near The Celebration Mall? Compare room rates and reviews to find your ideal stay.
FabHotel Royal Villa Hussainpura Chowk
4/51 Reviews
Rooms are very awesome. Staff and hotel owner was very friendly. I am glad to get that booking. Breakfast was included in the bill and was very tasty and delicious. after that we eat food at 4pm. Hindi mein kahein to *** khush ho gya.
Hotel Puri Palace
3.7/514 Reviews
Puri palace is the best hotel in amritsar. Food is very tasty . Very nice is breakfast buffety. ***y items in buffey amritsari kulcha channa. Poori sabji ,and chole bhathure is very tasty .staff is very good 👍 mr kamal gm is very good person in hotel . Room is very spicy and good. Hot water and Wi-Fi very speedly in room . Walking distance in golden temple and jaliawala bagh . I come back in with my family and friends and stay in this hotel puri palace again . My trip is very good
Courtyard Amritsar
4.6/569 Reviews
The hotel is pretty close to main areas and not bang in the noise.The restaurant serves great brunch and we found the best Amritsar kulcha here,itself. The rooms are clean and we got an upgrade at checkin. The hotel has standard amenities and a small pool with gym at the top of the hotel. The only sour note was probably how the hotel measures it staff perfor***ce. The ***ager of the coffee shop and the waiters were insistent that we give good feedback. It seems the praise is being pushed which we would have given any how. The second unprofessional thing was that our flights were in the evening and we asked for late checkout. The front desk seemed amused and were playing with us. This is not professional. I would recommend the food even if its price (a la carte) is significantly higher.

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