Country Inn Premier Amritsar, 10 Min from Golden Temple

I really enjoyed my recent stay with Family at LemonTree Premier in HITEC city Hyderabad. All the staff is very friendly and accommodating and their service is great!!! We also ate at their new restaurant called Kebab Theatre, which is one of first to employ hearing and speech impaired people as their staff. The food we had was amazing and our server Bikshaparhy was very warm and welcoming, and provided us with the best service which made it a memorable experience for me and my parents! They have a retro Bollywood vibe to their cafe that provides a warm and cozy atmosphere and serve food cooked with love. The breakfast buffet was also very nice- much recommended if you plan to stay at LemonTree

The room was well organised. The bathroom and room was very clean.. The staff and all the members were very humble . It was a lovely experience . I just love Lemon tree and I'll visit them again .❤️❤️............lovely stay .......good hotel

Super location, very warm staff, the morning breakfast is not to be missed, everything is good,the staff is very cooperative and made us feel at home, good is good. We have repeatedly and have always had a good experience.. Reception staff is very helpfull

Awesome service provided by staff with an amazing variety of breakfast exclusiveky .......delicious each and every dishes has healthy content ..and staff was like a family ms twinkle is veryhumble...enjoyed alot thabk u ....love Dimple 😊definitely come agin

Hotel is nice and at a very close distance from Amritsar Railway station. Stay was very cool and room too was very good. Ankit the front end person was very supportive and whatever we requested him he was there for support. Breakfast was also good but slight improvement in menu is there but overall was cool. We took help from Ankit for other support too and he was very cool in handling and very supportive. Our Family liked the stay with food. My recommendation is yes you may choose to stay with the medium priced with all amenities near by. Visit to golden temple as well as to Atari border is also possible as it's at a central place and can be managed. Once again thank you Ankit for your warm support.

Extremely poor experience and totally unexpected from a Lemon Tree hotel. We booked two rooms and stayed for two nights here. To begin with, the hotel badly needs a renovation because ‘Technical problem’ excuse is being used multiple times by their staff. Hot water geysers were not working most of the times and we had to call maintenance team at times ultimately to realise that it will take some more time to fix the issue. Ultimately we had to request for a bucket and made use of electrical kettle to get hot water for our use. The first day we entered and the bed linens , towels were found stained. Such a filthy beginning. While the towels got replaced by a courteous staff lady (the only one having courtesy to talk because the seniors or front desk staff are largely unprofessional). On the last day, due to ‘ technical fault’ in electrical circuit in our floor , there was no electricity supply in our rooms. While this may sound normal, the abnormal part was the insensitive attitude and non caring front desk staff because the power outage was for 1 hour 15 minutes during which I called I called their front desk from my second floor multiple times after waiting calmly for initial fifteen minutes. At first, the front desk team didn’t receive the calls , later when I connected and asked them why they are not bothered about the obvious discomfort being faced by guests like us on the floor with power outage (because they didn’t even visited the floor to check , only electrical team was working at some location) , they said it’s not in their control. I asked that if I am being billed for every minute of my stay then I expect some sensitivity from their staff to at least recognise the discomfort. Then I was told that front office manger is on the way to reach my room and discuss the issue( this is after 45 minutes of power outage). When nobody came after 10 minutes, I again called and I was told that he left earlier for my room. Finally after waiting for 20 minutes , I took the stairs to reach ground floor as my family members were also stuck earlier in the lift during this period. When I reached there, I found that there manager (Mr. Kunal ) was seating at his desk and unaware of the commitment by his junior officer about his visit to my room. While I shared my frustration and asked for explanation he simply shrugged off and said he informed his chief electrical engineer to talk to me about the fault as it was beyond their control. Then I advised him to rethink and understand what a customer feels in a dark location without ventilation. I asked him to compensate for the discomfort and he assured that he will do his best. I asked him to come to my floor and explained him all the issues I was facing from day-1 only to realise that he was not sensible enough to even consider the issues. Finally , adding to my frustration , when I reached to pay the final bill , I found that I was not compensated even a penny of my bills. Even their mandatory service charge