Guest User
February 4, 2023
ROYAL VITANA the worst place and a big mistake to stay here, the interior is very good like a five star as per the hotel owner spend a lot to look it nice but the staff is trying to down the hotel we believe. We ordered tea in evening but till the dinner time there was no response back, washrooms are durty, pot was broken, towels are durty even the bed was in worst condition, water wasn’t clean, staff is not ready to listen us after taking the order, no hot water, no tea/coffee amenities and what not. I request the owner to change the staff or change the habbit of not doing the proper hospitality. Thank you