Guest User
May 31, 2024
On arriving at the BluSalzz hotel Jasdev hotel manager and his staff were very welcoming and friendly....this first impression was reassuring. Cold drinks and help with luggage from car which was needed after a long flight from UK was appreciated. Checking in was very smooth and straightforward. We had booked 2 rooms which we wanted next to each which was accommodated for. Our rooms were immaculate and decor was to a high spec, beds were very comfortable. At the restaurant Pankaj restaurant manager and his team were also extremely accommodating. Januka in particular was very kind and caring to the needs of my family a teenage daughter and elderly parents. She was very patient with us trying different foods and after 1 day she understood out food and dietry requirements. Food was very tasty and delicious and once again staff were very caring and considerate. Overall Jasdev Singh has done an excellent job in training his staff to see to the needs of guests. We did visit other hotels but they did not compare to the cosy, genuine family friendly vibe at the BluSalzz hotel. Jasdev Singh went over and above to see to our every need, nothing was too much trouble. He empathised with our needs and made us feel part of his family. I will definitely come here again. If you want luxury, excellent care and service this is the one. The location is perfect and the hotel is so clean and outstanding in every way. Thank you Jadev Singh and your team. Your team were always friendly and smiling and very caring.You have made our stay magical!