Guest User
April 3, 2024
I was there in October 2023, through a reservation via Booking. I gave it a good rating at the time because the room was really great, both in terms of cleanliness, space and furniture. In April 2024, I went through Odisseias and the experience was bad. The room was very small compared to the previous one where I stayed in October 2023. As soon as I opened the bed, I found hair and a blood stain on the mattress pad. After reporting the situation, another room was allocated, a little larger than the first, but of a much lower quality than in October 2023. The bed was already in good condition, but other unpleasant issues continued, such as the bathtub tap with limescale stains. visible, mini bar with damaged door and deafening noise, damaged drywall, poorly placed fire alarm device, among others that can be seen in the photographs. I left a day earlier than expected (I was staying 2 nights), informing the reception that an unforeseen event had arisen, having received an unpleasant response that "as it was also through a voucher there was no problem regarding losses" (when I didn't even question the possibility of recovering any amount). I will not come back.
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