Guest User
May 17, 2025
Rooms good with everything you need. Bed and pillows really comfortable. Excellent cleanliness, towels changed daily and large bottle of water every day too. Food is delicious, varied and beautifully presented, service at restaurant perfect, always ready to help, with a smile. Reception staff very friendly and helpful. Big shout out to Shahed who welcomed us on arrival and gave us all the info about the local hospital when needed for an injury that happened in Wadi Rum. The next day she asked my partner how she was doing with genuine concern and showed such empathy, it was really appreciated, thank you Shahed! Location is a little away from the centre of Amman but taxis are easily available at reasonable costs. Summary, if you want a comfortable hotel with great food and excellent service look no further than the Gerasa.