Ahmad Maayetah St, Amman, Amman Governorate, 11183, JordanView Hotel Details
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Centro Mada Amman by Rotana Guest Reviews
4.2/5
Very Good
79 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.4
Cleanliness4.1
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All reviews(79)
Positive reviews(48)
Reviews with photos/video(6)
Negative reviews(9)
Saadi 84
Centro Queen Room
Stayed in Jan 2024
Business travelers
42 review
3.5/5
Posted on Jan 16, 2024
Location is very good and staff very nice people but the room is not clean
Response from Property: Dear Mr. Saadi,Thank you for your comments about your recent stay at Centro Mada Amman posted on Trip.com Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager
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Guest User
Centro Twin Room
Stayed in Oct 2023
Business travelers
21 review
4.0/5
Very Good
Posted on Oct 14, 2023
The breakfast is.delicous but there is a lot of peoples in the morning compared the cost still a good choose for live
Response from Property: Dear Sir/Madam ,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Trip.com With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager
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Anonymous User
Centro Twin Room
Stayed in Oct 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Nov 1, 2023
Good vibes at centro mada amman
Response from Property: Dear Sir/Madam,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on trip.com With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager
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Moath
Centro Queen Room
Stayed in May 2024
Couples
13 review
4.2/5
Very Good
Posted on May 30, 2024
The rooms are clean and the reception staff are helpful
Response from Property: Dear Moath, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Trip.com. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager
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Hanood
Centro Queen Room
Stayed in Jan 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 26, 2024
It was a great experience in the hotel, I would love to book it again
Response from Property: Dear Hanood, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Trip.com. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager
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Guest User
Centro Queen Room
Stayed in Dec 2023
Travel with friends
4 review
4.2/5
Very Good
Posted on Dec 21, 2023
They close the rooftop in winter and it will be more beautiful if they open it
Response from Property: Dear Sir,Thank you for your comments about your recent stay at Centro Mada Amman posted on Trip.com Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager
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Neb98
Centro Queen Room
Stayed in Dec 2023
Family
9 review
4.7/5
Amazing
Posted on Jan 7, 2024
Amazing place to stay even tho I needed taxi everywhere I go
Response from Property: Dear Neb ,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Trip.com With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager
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Mohammad
Centro Queen Room
Stayed in May 2024
Business travelers
4 review
3.7/5
Posted on Jun 8, 2024
Need to work on customer service
Response from Property: Dear Mohammad, Thank you for your comments about your recent stay at Centro Mada Amman posted on trip.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services. Kind regards, Imad Akil General Manager
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Frank Travaini
Centro Queen Room
Stayed in May 2023
Business travelers
36 review
5.0/5
Outstanding
Posted on May 10, 2023
Great location, secure, top class rooms, fabulous restaurant on site.
Response from Property: Dear Frank,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on trip.com With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager
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ABDALLAH YACOUB9
Spacious Centro Room - Queen Bed
Stayed in Oct 2023
Couples
1 review
1.0/5
Posted on Nov 26, 2023
You have to provide a marriage
Response from Property: Dear Abdullah,Thank you for your comments about your recent stay at Centro Mada Amman posted on *******. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager
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Guest User
Centro Queen Room
Stayed in Jan 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Feb 2, 2024
Great
Response from Property: Dear Sir / Madam , I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Trip.com. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager
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sweet 70%
Centro Queen Room
Stayed in Oct 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on Oct 3, 2023
I originally thought the hotel was okay, but when I saw 63JOD on the reservation form at the front desk, it didn’t feel good when I actually paid 770 RMB. In other words, Ctrip made me a profit of 770-63*10.28=122.36 RMB. I was drunk.
The hotel environment is okay for Amman. The upper floors are quiet. The waiters are very polite. However, they only provide the most basic toiletries. For example, shampoo and conditioner are two-in-one and the quality is very poor. A pair of slippers.
It's pretty good in Amman. In China, I think it's about the same level as Crystal Orange. The environment is only 300-400 yuan. Of course, the prices here are incomparable with those in China.
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Original TextTranslated by Google
Response from Property: Dear Sir/Madam,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on trip.com With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager
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Guest User
Centro Queen Room
Stayed in Feb 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Mar 19, 2024
It’s not easy to stay in a relatively new hotel in Amman. It’s very cost-effective.
Original TextTranslated by Google
Response from Property: Dear Sir / Madam , I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Trip.com. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager
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Guest User
Centro Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
خدمة ممتازه ولا يوجد اي تعليق سلبي
Translate
Guest User
Stayed in Jan 2025
Business travelers
5.0/5
Outstanding
Posted on Jan 10, 2025
Exceptional Stay at Centro Mada Amman I had the pleasure of staying at Centro Mada Amman under the outstanding leadership of Mr. Haythem, and I must say, it was a truly remarkable experience. The staff was exceptional professional, friendly, and always eager to assist with a smile. Their warm hospitality made me feel right at home throughout my stay. The hotel's location is superb, offering easy access to key attractions in Amman while being tucked away in a peaceful area, ensuring a restful experience. Cleanliness is clearly a top priority here, as every corner of the property is immaculately maintained. From the rooms to the common areas, everything was spotless and well-kept. The food was another highlight! The variety and quality of the dishes were outstanding, with every meal being a delightful culinary experience. A huge thank you to Mr. Haythem and his incredible team for making my stay so enjoyable. I highly recommend Centro Mada Amman to anyone visiting the city you won't be disappointed! Rating: 5/5