The Signature Hotel

Conveniently located near downtown, the citadel, and Roman theater, the hotel offers comfortable, spacious rooms with effective air conditioning and friendly, responsive staff.

There are two things that this Hotel has going for it - the location and the friendliness of the staff. The hotel throughout was freezing. Our room on both occasions was warmed only by a three bar electric heater, which we definitely weren't going to leave plugged in through the night. The wiring was a shambles. The bathroom was poorly stocked and when we requested more shampoo and shower gel, we were told that there wasn't any shampoo (a great blow as our luggage had been lost by the airline and we initially had no toiletries). The safe had no lock on it and had to be replaced - twice. It was not attached to anything and was just loose in the wardrobe. Breakfast was poor and we only found out later that we could have eggs cooked to order. The bar, although displaying a multitude of wine bottles and spirits, had nothing. On the couple of occasions that we drank there, we were asked what we wanted and someone went to a local liquour store and purchased it. Then we were charged a horrendous amount for the privilege, much more than we had paid outside the hotel. There is only onevery small lift and we needed to take our suitcases up, one at a time. I struggle to understand why this is advertised as a 4* hotel on the website that we booked on.

Do not stay at this place. Please don’t stay here. The rooms are small and poorly designed. Construction quality is poor and service quality is worse. Elevator broke dow, had to take 7 floors of stairs and the door handles to exit are broken. It smells, no ventilation in elevator or hall ways. Balcony is small and vents are broken. It is not up to standard regardless of how it looks from the outside. Don’t do it!!!