Elewana Tortilis Camp Amboseli

Service Quality: Guests frequently praise the attentive and welcoming staff, who go above and beyond to accommodate special requests and ensure a comfortable stay. The guides are commended for their knowledge and efforts in making safari experiences memorable.

This was our 3rd and last stop on our 2 week Safari trip and we loved Tortilis, even with a few realizations that weren’t quite what we expected. It’s a beautiful lodge, the managers and staff were friendly and very inviting and attentive. The food was interestingly yummy and almost over-filling, and it’s the best location to see Kilimanjaro and lots and lots of elephants. We had a great driver/guider/tracker with a great personality and filled with info to share. We were happy to find a few cats, but with it being our 3rd stop, we realized we were so spoiled seeing everything in our 1st 2 stops. This last park was sparse by comparison. Everything we had seen over and over again elsewhere were just much harder to find at Amboseli, so that became a let down since elephants were not our priority. We learned depending on where you start, 2 stops over 7-10 days was more than enough instead of 3 stops over 14 days, but we may’ve felt different if Tortilis was our 1st safari (making it a build up). It was disappointing at first but this Camp really became our relaxation spot where our kids loved the pool and the parents loved our tents where we could just rest! We had the drives and a cultural visit too, but the spa time and pool time along with the food, the scene, and the vibe from staff, we loved it there.

A quaint camp, but I have to say… a special thank you to Eunice! It’s a good downhill walk going to our tent, and dark. I understand that theres electric fence in the property, but your “men staff” could be of good help to make sure that your guests are back safely to their tents. Having experienced with other Kenyan camps that guests safety is a huge thing… I’m q bit disappointed with the staff (men)just standing by tge guest walkway instead of accompanying the guests especially the ladies. A kettle also helps if available for the gursts to use.